Hiwet Torres-Wondimu
Bothell,WA
Summary
Dynamic and results-driven professional with experience at Footlocker, excelling in customer service and cash management. Trilingual and adaptive, I fostered lasting customer relationships through tailored recommendations and efficient transactions, enhancing satisfaction. Proven ability to engage and educate communities on sustainability, demonstrating empathy and strong public speaking skills.
Overview
3
3
years of professional experience
Work History
Cashier/Sales Associate
Footlocker and Kids Footlocker
Bellevue, USA
04.2025 - Current
- Ensured smooth, accurate checkouts by efficiently handling transactions, maintaining accuracy, and minimizing wait times to enhance customer satisfaction.
- Created a welcoming atmosphere by greeting customers warmly, actively listening to their needs, answering questions, and keeping my section organized and visually appealing.
- Used product knowledge to provide tailored recommendations, building lasting customer relationships.
Volunteer
Sunrise Church
Ontario, USA
07.2022 - 08.2023
- Engage in the process of distributing food to individuals or families. This entails efficiently and with consideration packing and arranging food products.
- Ensure a positive and courteous interaction while providing clients with support and assistance, including information about food resources that are available.
Intern/Student Mentor
Burien Green Teens
Burien, USA
07.2022 - 08.2023
- Improved growth to increase biodiversity and the health of ecosystems, which helped restore a variety of native plant species at the Burien Salmon Creek ravine.
- Spread awareness of sustainable practices among a large number of community members by holding educational sessions on value of plant diversity and ecological balance.
- Provided guidance on environment health, leading structured lessons that cultivated a heightened awareness and understanding of environmental well-being among students.
Babysitter (part-time)
Seattle, USA
11.2022 - 07.2023
- Adapting to specific instructions and routines provided by parents. Understanding dietary preferences, preferred activities, or bedtime rituals to make an effort that maintains consistency and familiarity for the children.
- Effective communication with parents or guardian keeping them informed about the child's activities, meals, and any noteworthy developments.
Education
Bachelor of Arts (In Progress) - Law, Economics, And Public Policy
University of Washington
Bothell, WA06-2028
High school -
Highline High School
Burien, WA06.2024
Skills
- Computer skills
- Public speaking
- Adaptive
- Trilingual
- Cash management
- Empathy and patience
- Customer service
- POS systems
- Hospitality and accommodation
Languages
- English
- Spanish
- Amharic
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Amharic
Limited
Accomplishments
- National Honor Society — Inducted 2024
- Academic Honors Certificate — Fall 2021
- Honor Roll / Academic Honors
- Varsity Letter Award Recipient
References
References available upon request.
Timeline
Cashier/Sales Associate
Footlocker and Kids Footlocker
04.2025 - Current
Babysitter (part-time)
11.2022 - 07.2023
Volunteer
Sunrise Church
07.2022 - 08.2023
Intern/Student Mentor
Burien Green Teens
07.2022 - 08.2023
Bachelor of Arts (In Progress) - Law, Economics, And Public Policy
University of Washington
High school -
Highline High School