Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HIWOT GEBREYES

Holly Springs,NC

Summary

Experienced server with a strong work ethic and 17 years of experience at HMS Host. Demonstrated resilience and excellent communication skills. Dedicated and adaptable worker who excels in fast-paced environments. Making sure each guest is attended to and leaves being satisfied and with a smile on their face.

Overview

18
18
years of professional experience

Work History

Assembler

Dell Technologies
Apex, NC
08.2022 - 08.2024
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Followed outlined specifications to implement assembly plans.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Tested finished products to perform quality assurance and identify discrepancies.

Server

HMS Host Carolina Ale House
Morrisville, NC
01.2021 - 03.2021
  • Assisted guests about possible questions about menu items, and made sure their meals were served in a timely manner
  • Always happily communicating to other employees about orders, or questions - same with guests
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Areas USA
Morrisville, NC
01.2020 - 03.2020
  • Greeted guests with menus and a welcomed greeting
  • Quickly served food in a timely manner - always communicating with guests about and asking about their experience thus far
  • Answered customers' questions, recommended items, and recorded order information.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Cashier

RDU paradise shop
Morrisville, NC
11.2006 - 11.2008
  • Responsible for greeting customers as they entered and helped check them out
  • Assisted customers when in help of finding certain items or questions
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

Education

Blackline High School
Addis Abeba, Ethiopia

Skills

  • Daily specials memorization
  • Order delivery practices
  • Safe Food Handling
  • Food Running
  • Guest Engagement
  • Menu presentation
  • Order Accuracy
  • Professional Appearance
  • Food safety understanding
  • Table setting knowledge
  • Food safety practices
  • Menu Memorization
  • Exceptional customer service
  • Suggestive Selling
  • Strong Work Ethic
  • Food and beverage pairings
  • Service prioritization
  • Ordering Procedures
  • Quality Control
  • Table Bussing

Languages

Amharic
Native or Bilingual

Timeline

Assembler

Dell Technologies
08.2022 - 08.2024

Server

HMS Host Carolina Ale House
01.2021 - 03.2021

Server

Areas USA
01.2020 - 03.2020

Cashier

RDU paradise shop
11.2006 - 11.2008

Blackline High School
HIWOT GEBREYES