Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Hassan Ali

WOODBRIDGE,VA

Summary

Dynamic leader with demonstrated proficiency in performance management and staff development, developed at A-1 Towing & Recovery and No Limit Transportation LLC. demonstrated exceptional leadership and negotiating skills in teams, which greatly increased customer satisfaction and operational efficiency. adept at building high-performing teams and simplifying procedures to maximize output and dependability. Capable Manager with a strong background in planning, organizing, and team leadership developed over a long and fruitful career. Equip staff members to take care of everyday tasks on their own and satisfy client needs. Dedicated coach and trainer with outstanding managerial skills and a results-oriented mindset.

Overview

16
16
years of professional experience

Work History

Manager

No Limit Transportation LLC
01.2021 - 08.2024
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Dispatch Supervisor

A-1 Towing & Recovery
02.2009 - 12.2020
  • Directed dispatching, routing, and tracking of 7 fleet vehicles.
  • Evaluated and adjusted over numerous routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Modernized communications systems to improve productivity, reliability and efficiency.

Education

Certificate - Computer Science

MyComputerCareer.com
Raleigh, NC
03.2019

High School Diploma -

Leuzinger High School
Lawndale, CA
06.2002

Skills

  • Contract Management
  • Staff Development
  • Performance Management
  • Negotiation
  • Staff Management
  • Sales management
  • Team Leadership
  • Time Management
  • Sales Techniques
  • Performance Evaluations

Languages

Arabic
Native or Bilingual

Software

Word

Timeline

Manager

No Limit Transportation LLC
01.2021 - 08.2024

Dispatch Supervisor

A-1 Towing & Recovery
02.2009 - 12.2020

Certificate - Computer Science

MyComputerCareer.com

High School Diploma -

Leuzinger High School
Hassan Ali