Hayden Koralewski

• Assisted customers with product usage and troubleshooting.
• Collaborated with tech VI's to improve job insights and strengthen relationships.
• Alleviated customer callbacks and equipment failure by performing detailed evaluations before and after completion.
• Demonstrated rapid adaptation to new roles and environments.
• Displayed strong troubleshooting skills to successfully resolve customer issues.

• Developed strong customer relationships through product knowledge and service.
• Managed day-to-day business operations including staffing, inventory management, scheduling, and payroll processing.
• Delivered outstanding customer service by swiftly addressing questions and concerns.
• Executed training aimed at nurturing employee development and boosting performance.

*Further management experience upon request*

• Developed customer service skills to help support my team and accommodate customer needs.
• Managed inventory of supplies ensuring availability for daily operations.
• Handled high-pressure situations calmly and effectively during busy periods.