Hlee Thao
Maplewood,MN
Summary
6 years of refurbishing medical equipment. Qualified Technician with many years of industry experience. Demonstrated success in streamlining processes and boosting efficiency by leveraging strong problem-solving abilities. Detail-oriented and conscientious about addressing aspects of development and production to create reliable products. These are a few medical equipment worked on Sigma Spectrum, Sigma battery, and Carefusion 8100, 8110, 8120. Deep understanding of the functionality on pump and springe. Talented Intake Specialist offering 2 years of experience in conducting intake summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Overview
13
13
years of professional experience
Work History
LEAD TECHNICAN
BIOMEDICAL SELECT
Edina, MN
02.2018 - 02.2024
- Studying new medical equipment to determine possibility fixable.
- Diagnosed medical equipment and repaired to their original function.
- Perform electrical tests on multimeters and tracers
- Provided technical support to customers and staff on a variety of medical equipment.
- Solder necessary PCA component on board.
- Managed multiple projects simultaneously while meeting deadlines.
INTAKE INTERN
PC FOR PEOPLE
Saint Paul, MN
03.2016 - 06.2018
- Testing computer system components for functionality using a wide variety of utilities
- Installing, configuring and troubleshooting computer Hardware and Software
- Configuring BIOS setting to default for installation of a new Hard Disk Drive.
ASSEMBLY/PRE-WEIGHT
Aveda
05.2012 - 10.2014
- Performed duties within company quality and productivity standards in a safe manner
- Complied with applicable FDA and international regulatory laws/standards, and the Aveda Code of Conduct
- Collaborate with co-worker to resolve bad quality product
- Maintained an adequate inventory supply for product material
- Inspected and packed product cautiously to maintain good quality into boxes
- Followed instruction or procedures to locate products as necessary.
DRIVER/CLEANER
Mister Hotshine Car Wash
09.2010 - 05.2012
- Communicated effectively with customers, co-workers and management
- Greeted 200 guests daily respectfully and promptly to ensure customer satisfaction
- Inputted correctly and quickly customer purchase into the computer system
- Drove and parked vehicles proficiently onto the track
- Checked for vehicle damage and ensure features of the vehicles are operational
- Ensured interior and exterior of vehicle was clean according to processing and standard quotas
- Polished, dried and cleaned vehicle windshields, windows, lights, mats and exterior body
Education
American Heart Association/CPR
Diploma -
Harding High School
Twin Cities R!SE
Skills
- Repairing and calibrating medical equipment to ensure the pump passed all required tests
- Soldering PCA board and diagnosed problematic function
- Testing computer system components and reviewing assemblies to ensure machines are in working order and functioning at peak performance
- Extensive knowledge of troubleshooting and Microsoft operating systems to correct PC problems
- 2 years of experience performing data entry quickly and efficiently to document manufacturing output
Timeline
LEAD TECHNICAN
BIOMEDICAL SELECT
02.2018 - 02.2024
INTAKE INTERN
PC FOR PEOPLE
03.2016 - 06.2018
ASSEMBLY/PRE-WEIGHT
Aveda
05.2012 - 10.2014
DRIVER/CLEANER
Mister Hotshine Car Wash
09.2010 - 05.2012
American Heart Association/CPR
Diploma -
Harding High School
Twin Cities R!SE
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