Hazel Marie Joy Igarta
Saint Marys,GA
Summary
Dynamic professional with a proven track record at Wal-Mart Supercenter, excelling in personalized customer experiences and team collaboration. Leveraging strong organizational skills and analytical thinking, I enhanced customer satisfaction rates and trained new staff effectively. Committed to delivering results through adaptability and attention to detail in fast-paced environments.
Overview
2
2
Languages
16
16
years of professional experience
Work History
Digital Personal Shopper
Wal-Mart Supercenter
Saint Marys, GA
04.2024 - Current
- Assisted customers in selecting products based on preferences and needs.
- Provided personalized shopping experiences through effective communication and product recommendations.
- Collaborated with team members to enhance customer service strategies and improve satisfaction rates.
- Resolved customer inquiries and complaints efficiently, maintaining a positive shopping environment.
- Trained new staff on company policies, procedures, and best practices for optimal service delivery.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
Preschool Teacher
Montessori House of Learning
Calamba City, Laguna, Philippines
02.2013 - 05.2019
- Designed and implemented engaging lesson plans aligned with Montessori principles.
- Cultivated a nurturing classroom environment promoting social, emotional, and cognitive development.
- Collaborated with parents to support children's educational journeys and address concerns.
- Assessed student progress through observation and documentation of developmental milestones.
- Integrated sensory materials and hands-on activities to enhance learning engagement.
- Trained new staff on classroom management techniques and Montessori methodologies.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Established positive communication with parents in daily conversation and formal conferences.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting without sacrificing overall quality of education provided to all students.
- Fostered independence in students by encouraging self-help skills and personal responsibility.
- Adapted lesson plans to meet needs of each student, offering personalized support where necessary.
- Engaged with community by organizing visits from local professionals, broadening students' understanding of different careers.
- Planned and executed activities to stimulate physical, social and intellectual growth.
Employee Relations Staff
Samsung Electronics Philippines
Calamba
12.2010 - 01.2012
- Assisted in daily operations by executing routine tasks efficiently and accurately.
- Supported team initiatives by learning new technologies and processes promptly.
- Collaborated with cross-functional teams to enhance workflow and communication.
- Participated in training sessions, enhancing knowledge of company policies and procedures.
- Participated in team-building activities to foster teamwork and collaboration.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Improved project completion rates by implementing agile methodologies.
- Developed and maintained secure, up-to-date database for tracking project progress.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited documents to keep company materials free of grammar errors.
- Monitored and tracked budgets and expenses.
Education
Bachelor of Science - Human Ecology
University of The Philippines
Los Baños, Laguna, Philippines04-2010
Skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Organizational skills
- Adaptability and flexibility
- Analytical thinking
- Written communication
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Digital Personal Shopper
Wal-Mart Supercenter
04.2024 - Current
Preschool Teacher
Montessori House of Learning
02.2013 - 05.2019
Employee Relations Staff
Samsung Electronics Philippines
12.2010 - 01.2012
Bachelor of Science - Human Ecology
University of The Philippines