Hnin Wai
Summary
As a small business owner , i have done every parts of business process such as retail sales, inventory,merchandise restocking,customer service, ordering stuffs, retail display setup,payment processing,helping customer needs,cleaning, opening and closing store etc. I have ability to quickly learn and adapt. Highly motivated in sales associate with extensive customer service and sales experience.
Overview
4
4
years of professional experience
Work History
Small Business Owner
Snow's Collection , Eternity
09.2020 - 05.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Sold products and services in retail store, kiosks and event environments.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Assisted in managing inventory by conducting regular stock checks, replenishing items as needed, and processing incoming shipments.
- Used point-of-sale systems to process payments and check inventory levels.
- Cleaned, closed, and secured store at end of shift.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
Education
No Degree - Myanmar Studies
Yadanabon University
Myanmar ( Burma )Skills
- Sales and Retail Experience
- Retail display setup
- Customer Service
- Teamwork and Collaboration
- Quick Learner
- Patience and Empathy
- Merchandise Restocking
- Payment Processing
- Friendly and Helpful
- Store Opening and Closing
- Flexible Schedule
- POS System Operation
Languages
English
Professional Working
Burmese
Native or Bilingual
Timeline
Small Business Owner
Snow's Collection , Eternity
09.2020 - 05.2024
No Degree - Myanmar Studies
Yadanabon University
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