Hoang Minh Vu
Fort Worth
Summary
Goal-driven recent graduate with a strong work ethic and a commitment to continuous improvement. Experienced in retail operations and sales, demonstrating focus, discipline, and consistency. Proven ability to learn quickly and deliver results through hard work and dedication. Ready to contribute to team success and drive performance improvements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Gong Cha Fort Worth
Fort Worth
01.2022 - Current
- Coordinate all aspects of daily store operations, including workforce supervision, shift scheduling, stock management, and product quality control.
- Develop a team of 8+ staff members, fostering skills that boost operational efficiency and enhance the customer experience.
- Implemented marketing initiatives that increased store ratings to 4.7 with thousands of new customers.
- Evaluate and interpret sales performance metrics to identify growth opportunities and align inventory levels with demand.
- Resolve customer and employee issues promptly, maintaining a harmonious workplace and uninterrupted business flow.
Self-Employed Ebay & Depop Store Owner
12.2020 - Current
- Operate and grow a clothing resale business across platforms including eBay and Depop under the brand HoangNeedsMoney.
- Source, photograph, and list curated apparel, leveraging market trends and seasonal demand to optimize product offerings.
- Conduct competitive analysis, utilizing search engine optimization, and implement strategic pricing to increase turnover and profit margins.
Education
Bachelor of Business Administration - Management & Marketing
University of Texas at Arlington
Arlington, TX05.2025
Skills
- Leadership and team management
- Inventory and scheduling
- Computer proficiency
- Customer service
- Team building
- Sales analysis
- Market research
- Digital marketing
- Performance goals
- Relationship management
Certification
- Microsoft Office Specialist Certified (Excel, Word, Powerpoint, and Outlook)
- Google Skillshop in AI-Powered Shopping Ads
- Google Ads Display
- Google Ads Search Certification
- Google Analytics
Languages
English
Professional
Vietnamese
Professional
Accomplishments
Ebay Top Rated Seller (100% Customer Satisfaction Rate)
Timeline
Store Manager
Gong Cha Fort Worth
01.2022 - Current
Self-Employed Ebay & Depop Store Owner
12.2020 - Current
Bachelor of Business Administration - Management & Marketing
University of Texas at Arlington