HOANG TUAN NGUYEN
Houston,TX
Summary
Dedicated Quality Assurance Lead with over 7 years of experience in hardware diagnostics and technical supervision in Houston, TX. Certified in Advanced ESD Compliance (ANSI/ESD S20.20), with a strong background in functional testing for Dell motherboards and electronic components. Proven track record as a Battery Inspection Supervisor, managing safety protocols and basic hardware assembly. Experienced in leading technical teams for large-scale system integrations, including CCTV and IT network deployments. Committed to maintaining high-quality standards and operational efficiency in high-volume manufacturing environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Assurance Supervisor
Internash Global Services
Houston, TX
11.2017 - Current
- Led quality assurance team to implement process improvements and enhance product reliability.
- Developed and maintained quality control procedures to ensure compliance with industry standards.
- Mentored junior staff in quality assurance best practices, fostering a culture of continuous improvement.
- Conducted regular audits to assess operational efficiency and identify areas for enhancement.
- Collaborated with cross-functional teams to resolve quality issues and streamline workflows.
- Analyzed data trends to inform strategic decisions on quality initiatives and product development.
- Oversaw implementation of corrective actions for non-conformance, driving accountability across departments.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Optimized workflows by regularly reviewing processes for inefficiencies or redundancies, implementing changes that improved overall productivity.
- Served as a key liaison between Quality Assurance and other departments, facilitating collaborative efforts that led to increased product consistency and customer satisfaction.
- Promoted a positive work environment by fostering open communication, recognizing individual achievements, and supporting teamwork within the Quality Assurance department.
- Supervised battery inspection processes, ensuring all units met safety and performance standards for electronic devices.
- Performed precision soldering for wire connections and port assemblies to resolve hardware defects and ensure stable connectivity.
IT Hardware & System Integration Manager
Https://tinhocngoisao.com/
Ho Chi Minh City, Vietnam
11.2011 - 01.2017
- Performed rigorous quality inspections and functional testing for desktop and laptop hardware components from major international brands
- Led technical teams in the end-to-end assembly and configuration of large-scale computer labs and high-performance gaming centers.
- Supervised the installation and quality assurance of complex CCTV surveillance systems and professional projector setups for educational environments.
Education
Electronic Engineering
Phuong Dong Vocational School
Ho Chi Minh City, Vietnam10-2011
Skills
- Quality inspection
- Quality control management
- Product testing & Visual Inspection
- Auditing techniques
- Cross-functional teamwork
- Corrective action planning
- Advanced ESD Compliance (ANSI/ESD S2020)
- Battery Laptop Safety & Performance Testing
- System Integration Testing (Server/PC/CCTV)
- Root Cause Analysis
Certification
- Name: Advanced ESD Program Application and Compliance Verification.
- Authority: Affinity Static Control Consulting, L.L.C.
- Standards: ANSI/ESD S20.20 Compliance.
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Quality Assurance Supervisor
Internash Global Services
11.2017 - Current
IT Hardware & System Integration Manager
Https://tinhocngoisao.com/
11.2011 - 01.2017
Electronic Engineering
Phuong Dong Vocational School