Hochcama Julmiste Dumond

• Evaluated insurance claims by conducting thorough investigations and assessments.
• Perform on-site evaluations, document losses with detailed notes and photographs, and prepare accurate estimates using Xactimate.
• Collaborated with clients to gather necessary documentation for claim processing.
• Analyzed damage reports to determine coverage and liability effectively.
• Communicated findings and recommendations clearly to stakeholders and clients.
• Communicate effectively with insureds, contractors, and insurance carriers while managing multiple claims simultaneously in high-pressure CAT environments.

• Prepared diverse meals following dietary guidelines for patient satisfaction.
• Maintained cleanliness and organization of kitchen equipment and workstations.
• Collaborated with team members to ensure timely meal service delivery.
• Assisted in inventory management, tracking supplies to minimize waste.
• Trained new staff on cooking techniques and kitchen procedures for efficiency.

Remote

*Call center- high call volume both inbound and outbound calls

*Ability to recognize and deal appropriately with sensitive and condential information

*Identify, investigate and resolve customer problems/questions *Monitoring and analysis of cases that have not been resolved

*Go over and explain Benets to customers and also help with enrollment or changes to their benets ei medical, dental, vision and disability insurance.

*Interpret complex payer coverage information including status with provider, limited plan coverage and inactive benets.

*Excellent verbal and written communication skills

*Strong interpersonal skills with the ability to work independently and within a team environment

*Skilled in MS Oce (Word, Excel, Outlook), along with strong keyboarding skills

Handles high-volume inbound calls relating to

*processing of new orders

*providing updates on existing orders

assisting with order placement by verifying product pricing and availability

*Uses computerized system for tracking, information gathering, and/or troubleshooting

*Scheduling with medical oces and doctors.

*Advocating for patients.

*Calling customers insurance to expedite the process.

*Obtain and verify patient insurance benets coverage by use of insurance websites or by reaching out to insurance carriers

*Respond to inbound calls from a variety of Health Care Providers *Identify and assess the caller's needs