Chibuzo Ajoku
Pflugerville,Texas
Summary
Dynamic and detail-oriented adjuster with Three years of experience in the insurance industry. Possessing a proven track record of effectively assessing and managing claims. Seeking to leverage expertise in negotiation, analysis, and customer service to contribute to a reputable insurance company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Independent Adjuster
Independent Adjuster
Austin, TX
01.2023 - Current
- Conduct thorough assessment and evaluations to determine coverage,liability and extent of damages.
- Documented claim files, prepared detailed reports of findings, and recorded all activities related to each claim.
- Analyze policy contracts and interpret coverage limitations and exclusions
- Provide exceptional customer service by addressing inquiries and concerns promptly and professionally
- Negotiate settlement with claimants or their representatives,ensuring fair and timely resolutions.
- Reviewed insurance policies, endorsements and riders to determine coverage for claims.
- Collaborate with other departments such as underwriting and legal to ensure compliance with company policies and regulations
Assistant Adjuster
Best Claims Solutions
Austin, TX
11.2020 - 12.2022
- Assisted senior adjuster in investigating and processing insurance claims
- Reviewed claims documentation and conducted initial assessment.
- Completed required investigations on referred files within established timeframes.
- Input claim information and payments into company database.
- Prepared reports and documentations for senior adjuster and management review
- Participated in training sessions to enhance knowledge of policies and procedures
Education
Bachelor of Science - Industrial Relations And Personnel Management
University of Lagos
Lagos Nigeria11-2003
Skills
- Proficient in insurance claim assessment and negotiation
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Detail-oriented with a focus on accuracy
- Ability to work independently and collaboratively in a fast-paced environment
- Familiarity with insurance regulations and policy contracts
- Proficient in relevant software and databases such as Xactimate, Symbility, Microsoft Office, Claims Management Systems
- Basic Carpentry
Certification
Texas All Lines License (Adjuster)
Florida P&C License
Delaware P&C License
Georgia P&C License
South Carolina P&C License
References
References available upon request.
Timeline
Independent Adjuster
Independent Adjuster
01.2023 - Current
Assistant Adjuster
Best Claims Solutions
11.2020 - 12.2022
Bachelor of Science - Industrial Relations And Personnel Management
University of Lagos
Texas All Lines License (Adjuster)
Florida P&C License
Delaware P&C License
Georgia P&C License
South Carolina P&C License
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