HODAN AHMED
Westerville,OH
Summary
HR consulting and recruitment professional specializing in talent acquisition and employee relations. Oversees performance management processes and policy compliance initiatives. Uses Workday, BambooHR, ADP, and UKG to track hiring activity and support workforce planning through accurate documentation.
Overview
16
16
years of professional experience
Work History
HR Admin / Consultant
Reliance Home Health Service
Westerville, OH
10.2024 - Current
- Directed recruitment screening and onboarding activities, enhancing staffing alignment with business needs.
- Managed employee relations issues, effectively resolving workplace concerns to foster a positive team environment.
- Led performance review coordination and coaching follow-up, ensuring thorough documentation of disciplinary actions.
- Advised leadership on workforce planning and policy updates.
- Monitored compliance with employment laws and company policies.
- Maintained HR systems, confidential files, and employee communications.
Senior Account Specialist
Discover Bank
Monterey
10.2023 - Current
- Managed escalations with professionalism and expertise, ensuring customer needs were met while safeguarding bank reputation.
- Coordinated across departments to effectively resolve customer requests and disputes.
- Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
- Delivered customer service to bank clients, addressing inquiries and resolving complaints to enhance client satisfaction.
Human Capital Management Analyst
State of Ohio, OOD
Columbus, OH
11.2024 - 06.2025
- Supported workforce planning efforts to match talent acquisition with current and future business needs.
- Streamlined hiring process for 25+ niche roles monthly, enhancing team capabilities.
- Supported targeted recruiting for technology roles, enhancing talent acquisition for critical positions.
- Promoted career fair outreach at colleges and universities, aligning recruiting efforts with organizational goals.
- Designed and facilitated workshops with stakeholders to review and refine change plans and timelines.
- Conducted and coordinated employee orientation sessions.
- Reviewed staff performance evaluations for consistency, appropriateness, and compliance.
High Volume Recruiter
JPMorgan Chase
Columbus, OH
02.2021 - 05.2024
- Facilitated high-volume recruiting across business units, ensuring timely full-cycle hiring.
- Developed candidate pipelines for hard-to-fill roles, enhancing recruitment efficiency across business units.
- Executed recruitment for branch banking roles, addressing critical staffing needs.
- Advised hiring managers on labor market trends and recruiting best practices.
- Worked with leadership to build targeted recruiting plans aligned with hiring goals.
- Prepared reports on key recruiting metrics, including time-to-fill, and placed 40+ roles per month.
- Updated recruiting records and requisitions accurately in tracking systems.
Recruiting Analyst
Language Line Solutions
Monterey, CA
10.2010 - 11.2020
- Collaborated with leadership to align recruiting plans with long-term business goals.
- Partnered with hiring managers to define specific needs for recruiting specialized positions.
- Reviewed job descriptions and identified core qualifications for open positions.
- Placed 50+ candidates per month.
- Facilitated full-cycle recruiting, compliance checks, background screening, and onboarding to enhance candidate experience.
Education
Associate of Arts - Accounting
Columbus State Community College
OHSkills
- HRIS proficiency (Workday, BambooHR, ADP, UKG)
- Talent acquisition and hiring
- Conflict resolution
- Employee benefits administration
- Performance management
- Process documentation
- Program design and delivery
- Verbal and written communication
- Open enrollment management
Timeline
Human Capital Management Analyst
State of Ohio, OOD
11.2024 - 06.2025
HR Admin / Consultant
Reliance Home Health Service
10.2024 - Current
Senior Account Specialist
Discover Bank
10.2023 - Current
High Volume Recruiter
JPMorgan Chase
02.2021 - 05.2024
Recruiting Analyst
Language Line Solutions
10.2010 - 11.2020
Associate of Arts - Accounting
Columbus State Community College