Holden Baker
Norman,OK
Summary
Result-driven human resource major from the University of Oklahoma, passionate about compliance with new laws and legislation to technology and employee expectations. Excellent problem-solving skills and ability to perform well within a team.
Overview
11
11
years of professional experience
Work History
Account Executive
United Parcel Service
06.2022 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Part-Time Ramp Supervisor
United Parcel Service
11.2019 - 06.2022
- Trained and supervised daily activities of ramp agents to ensure all assigned duties of the gateway which revolve around the aircraft is accomplished
- This includes managing the flow of the operation while helping maintain compliance in safety.
Customer Service Representative
United Parcel Service
12.2015 - 11.2019
- As a customer service representative, I'm responsible for all customer related duties: handling transactions, credit, cash, calculations, rate charts, and package deliveries; logistic shipments both domestic and international.
Forklift Mechanic
Associated Wholesale Grocers
05.2013 - 08.2014
- I performed regular services, maintenance, and repair work on forklifts
- This involves working with hydraulic systems, maintaining electrical systems, and performing inspections.
Education
Bachelor of Arts - Human Resources
University of Oklahoma
Norman, OKAssociate of Arts - Liberal Arts
North Eastern Oklahoma A&M College
Miami, OKHigh School Diploma -
Mount St. Mary's Catholic Highschool
Oklahoma City, OKSkills
- Detailed Oriented
- Microsoft Proficient
- Customer Service
- Integrity
- Project Management
- Time Management
Timeline
Account Executive
United Parcel Service
06.2022 - Current
Part-Time Ramp Supervisor
United Parcel Service
11.2019 - 06.2022
Customer Service Representative
United Parcel Service
12.2015 - 11.2019
Forklift Mechanic
Associated Wholesale Grocers
05.2013 - 08.2014
Bachelor of Arts - Human Resources
University of Oklahoma
Associate of Arts - Liberal Arts
North Eastern Oklahoma A&M College
High School Diploma -
Mount St. Mary's Catholic Highschool
Similar Profiles
Htet Htet LwinHtet Htet Lwin
Preloader ( Seasonal) at United Parcel Service, United StatePreloader ( Seasonal) at United Parcel Service, United State
Jaydeep VyasJaydeep Vyas
Warehouse associate at United Parcel Service, UPSWarehouse associate at United Parcel Service, UPS
Gregory MitchellGregory Mitchell
Delivery Driver at United Parcel Service, UPSDelivery Driver at United Parcel Service, UPS
LouisAnthony LevarioLouisAnthony Levario
Operations Supervisor at United Parcel Service, UPSOperations Supervisor at United Parcel Service, UPS
Gracey LewisGracey Lewis
Circulation Desk Assistant at University of Oklahoma Law LibraryCirculation Desk Assistant at University of Oklahoma Law Library