Holden Hartley
Tucson,AZ
Summary
Adaptable, hardworking and highly motivated individual with the desire to take on new challenges. Strong physical conditioning with 6+ years of martial arts training (Purple Belt—Brazilian Jiu-Jitsu). Brings discipline, stamina, and sharp situational awareness to every job while easily mastering new skills. Adept at working effectively unsupervised, with the ability to perform in high-stress situations both individually and in a team environment.
Overview
12
12
years of professional experience
Work History
Lead Bartender
The Kava Bar
11.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
- Assisted with inventorying beverage stock and bar supplies
Server
Union Jack British Pub
10.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Security
A Team Security
03.2021 - 10.2022
- Monitored areas for security issues and safety hazards
- Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived
Shift Lead
Graze Burger
08.2019 - 03.2021
- Trained and mentored new employees to maximize team performance
- Helped store management meet standards of service and quality in daily operations
- Responded to and resolved customer questions and concerns
Barista
Epic cafe
12.2016 - 09.2018
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
- Controlled line and crowd with quick, efficient service
- Maintained regular and consistent attendance and punctuality
Concessions Worker
Agua Linda Farm
01.2014 - 01.2015
- Consistently provided friendly service to promote better customer engagement
- Worked with team to provide stellar service during busy periods and meet customer demands
Education
High School Diploma -
Tucson High Magnet School
Tucson, AZ05-2019
Skills
- Multitasking and Organization
- Customer service
- Quality control standards
- Inventory
- Workplace safety
- Staff management
- Team training/leadership
- Retaining information
- Retail operations management
- Conflict resolution
- Problem solving
- Detail oriented
Awards
- Certificate of Arizona Technical Skill Standards
- Purple Belt—Brazilian Jiu-Jitsu (under Anthony Birchak)
Timeline
Lead Bartender
The Kava Bar
11.2022 - Current
Server
Union Jack British Pub
10.2022 - 01.2023
Security
A Team Security
03.2021 - 10.2022
Shift Lead
Graze Burger
08.2019 - 03.2021
Barista
Epic cafe
12.2016 - 09.2018
Concessions Worker
Agua Linda Farm
01.2014 - 01.2015
High School Diploma -
Tucson High Magnet School
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