Holden Parker

• Implemented changes as needed to ensure optimal workflow throughout the night shift.
• Identified needs of customers promptly and efficiently.
• Investigated root causes of any errors that occurred during the night shift.
• Facilitate the pack out and completion of RDC (regional distribution center) truck
• Maintain over stock and top stock standards/seasonal changes
• Building security and team management
• Responded promptly to emergency situations while ensuring employee safety at all times.
• Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
• Monitored employee productivity to provide constructive feedback and coaching.
• Trained new employees on company policies, job duties, and performance expectations.
• Organized daily schedules for warehouse personnel based on workload requirements.
• Monitored staff performance, identified areas of improvement, and provided feedback to ensure efficiency.
• Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
• Monitored employee attendance, addressing any punctuality or absenteeism issues.

• Read orders to obtain item numbers and located merchandise in bins or on shelves.
• Adhered strictly to company policies regarding security of inventory assets.
• Maintained inventory of shipping materials and supplies.
• Received and counted stock items, recording data manually or on computer for inventory purposes.
• Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
• Restocked returned goods into designated areas within the store and warehouse as needed.
• Organized deliveries by sorting and stocking receivables
• Monitored merchandise received and shipped from facility in computer system.
• Coached new staff preparing outgoing and receiving incoming shipments.
• Provided assistance with special projects as requested by management team members.
• Checked in merchandise, compared identifying information against receiving documents for accuracy.
• Identified order discrepancies and damaged items and notified supervisor.
• Set up advertising signs on shelves and counters to attract customers and promote sales.
• Inspected equipment daily to ensure proper working order prior to use.
• Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
• Loaded pallets onto trailers for shipment.
• Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
• Tied and secured loads to prevent shifting or damage to items.

• Resolved customer complaints in a timely manner while maintaining customer satisfaction levels.
• Scheduled loads according to priority and available equipment.
• Advised personnel about accidents, weather conditions or other hazards.
• Updated records of driver locations, delays, and cancellations.
• Utilized various software systems to facilitate movement, planning and scheduling.
• Received or prepared work orders.
• Answered customer requests with information about product availability, shipping information and status updates.
• Developed strategies for improving efficiency within the dispatch department.

Stocking shelves

• Maintained cleanliness of work area by sweeping and mopping floors.
• Conducted price checks and updated pricing information as needed.