HOLDEN STANHOPE
Yorktown,IN
Summary
I have 6 years of management experience in the restaurant industry and 1 year of experience as a Financial Analyst, where I developed strong leadership, organization, and problem-solving skills. I recently graduated from Hoosier Trade School to pursue a career as an HVAC Service Technician. I hold a Universal EPA 608 Certification and a NATE Certification and I am ready to apply my training in the field. I'm dependable, hardworking, and looking to build a long-term career as an HVAC Technician.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Pizza King
Yorktown, IN
12.2023 - Current
- Lead daily operations, including staff supervision, scheduling, and performance management.
- Ensure compliance with food safety and workplace standards.
- Handle customer service issues promptly to maintain customer satisfaction.
- Manage inventory levels, supplier communications, and cost control.
- Assist with sales tracking and implement strategies to drive revenue growth.
Financial Services Analyst
University of Findlay
Findlay, OH
12.2022 - 12.2023
- Analyzed financial data to assist with budgeting, forecasting, and financial planning.
- Reconciled accounts and maintained accurate records in compliance with university policies.
- Provided financial guidance and support to various university departments.
- Assisted with audits and identified opportunities for process improvement.
- Prepared reports and presented financial data to the President's Office.
Shift Manager
Pizza King
Yorktown, IN
08.2020 - 12.2022
- Lead daily operations, including staff supervision, scheduling, and performance management.
- Handle customer service issues promptly to maintain customer satisfaction.
- Manage inventory levels, supplier communications, and cost control.
- Handled cash and credit transactions and ensured order accuracy.
- Assisted with kitchen operations, including food preparation and cleanliness.
- Maintained compliance with safety and food handling regulations.
Education
Certificate of Technical Studies - HVAC Installation, Maintenance, And Service
Hoosier Trade School
Indianapolis, IN02-2026
Criminal Justice and Data Analytics -
Ball State University
Muncie, IN08-2023
Computer Science -
Purdue University
Anderson, IN08-2021
Skills
- Microsoft Office Suite
- Customer service
- Staff supervision
- Customer service and satisfaction
- Verbal and written communication
- Adaptability and flexibility
- Multitasking and organization
- Conflict resolution
- Leadership
- Financial Analysis & Reporting
- Computer Information Technology
- Time Management
Awards
- Universal EPA 608 License, 02/01/26
- NATE HVAC Support Technician Certification, 02/01/26
- Computer Science Scholarship, 08/01/20
- IT Networking Scholarship, 08/01/20
- Programming Scholarship, 08/01/20
- ServSafe Management, 08/01/23
Timeline
Assistant Manager
Pizza King
12.2023 - Current
Financial Services Analyst
University of Findlay
12.2022 - 12.2023
Shift Manager
Pizza King
08.2020 - 12.2022
Certificate of Technical Studies - HVAC Installation, Maintenance, And Service
Hoosier Trade School
Criminal Justice and Data Analytics -
Ball State University
Computer Science -
Purdue University