Holden Swartzfager
Delaware,OH
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager
Romeos Pizzeria
Delaware, OH
07.2023 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Responded quickly and effectively to emergency situations as they arose.
- Enforced safety standards throughout the store including proper use of equipment.
- Resolved conflicts between staff members in a professional manner.
- Investigated customer complaints regarding merchandise quality or availability promptly.
Cashier
Wendys Restaurant
Delaware, OH
02.2022 - 06.2023
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
Animal Shelter Volunteer
Humane Society of Delaware County
Delaware, OH
01.2020 - 01.2021
- Inspected facilities regularly to ensure safety standards were met.
- Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
- Managed inventory of supplies used in daily operations at the shelter.
- Participated in adoption events by helping potential adopters select an animal and answering questions about pet care.
- Trained new staff members on proper handling techniques for different types of animals.
- Helped to ensure that all shelter animals were healthy and up-to-date on vaccinations.
- Assisted in the intake process for new animals, including entering data into a computer system and completing paperwork.
- Conducted tours of the facility to demonstrate how the organization cares for its animals.
- Answered telephone inquiries regarding available pets and other services provided by the shelter.
Education
Rutherford B Hayes High School
Delaware, OHSkills
- Equipment Troubleshooting
- Safety Compliance
- Team Development
- Mentoring and Coaching
- Punctual and Reliable
- Opening and closing procedures
- Flexible Schedule
- Workplace Safety
- Employee Training
- Relationship Building
- Handling Customer Complaints
- Sales Strategies
- Decision-Making
- Staff Development
- Inventory Control
- Quality Assurance
Affiliations
- Fire Fighting training
Languages
Spanish
Limited
Accomplishments
- top 15 romeo's mangers based on productivity.
Certification
- person in charge license
- Drivers license
Timeline
Shift Manager
Romeos Pizzeria
07.2023 - Current
Cashier
Wendys Restaurant
02.2022 - 06.2023
Animal Shelter Volunteer
Humane Society of Delaware County
01.2020 - 01.2021
Rutherford B Hayes High School
- person in charge license
- Drivers license
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