Alaina Lindquist
Plainfield,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Enjoys working effectively unsupervised and quickly mastering new skills. Always devoted to giving every customer a positive and memorable experience. Responsible and motivated ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Dunkin Donuts
Shorewood, Illinois
08.2023 - Current
- Monitored store operations to ensure compliance with company policies and procedures.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
Sales Representative
Jet Brite Car Wash
Bolingbrook, IL
06.2022 - 08.2023
- Provided technical support for customers using the company's products or services.
- Researched competitors' products, prices, and sales techniques.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Attended industry events such as conferences, seminars.
- Adhered to established policies and procedures when handling customer accounts.
- Reviewed monthly performance against targets set by management team.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
Education
Associate of Applied Science - HVAC Installation And Repair
Joliet Junior College
Joliet, IL08-2025
Skills
- Schedule oversight
- Safety Compliance
- Supply Ordering
- Equipment Troubleshooting
- Workplace Safety
- Handling Customer Complaints
- Punctual and Reliable
- Technical Troubleshooting
- HVAC and Refrigeration Systems
- System Troubleshooting
- Dedicated Team Player
- Welding Techniques
Certification
- EPA Certified
Timeline
Shift Manager
Dunkin Donuts
08.2023 - Current
Sales Representative
Jet Brite Car Wash
06.2022 - 08.2023
Associate of Applied Science - HVAC Installation And Repair
Joliet Junior College