Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holden Taylor

Festus,MO

Summary

Reliable, car - loving, luxury auto detailer skilled in interior cleaning and exterior waxing. Passionate for a perfect shine. Enthusiastic and well versed in proper cleaning methods for high-end and delicate cars of all kinds. Resourceful and dedicated to providing an elevated customer service experience. Prideful in an outstanding, efficient, detail-oriented job well done.


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.



Overview

4
4
years of professional experience

Work History

Shift Manager

McDonalds
02.2024 - Current
  • Oversees the entirety of the staff on the shift. Improves overall team performance by effectively delegating tasks and providing clear instructions.
  • Handles escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Supervise team members and oversees quality compliance with company standards of OSHA as well as Food Safety Administration.
  • Excels in every store position and regularly backs up the font-line staff.
  • Collaborates with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.

Zone Manager

McDonalds
01.2023 - 02.2024
  • Overseen employee performance of assigned zone (grill, window, front, etc) constructive feedback for maximum productivity.
  • Supported Shift Managers in ensuring assigned zone was stocked and running smoothly throughout the shift.
  • Consistently displayed a lead by example work ethic.
  • Established and maintained safety protocols, reducing workplace accidents and ensuring OSHA compliance.
  • Coordinated cross-functional teams during peak periods to ensure adequate staffing levels were maintained across all departments within the zone. Ie ensuring team members state regulated rest breaks and lunches were taken in a timely manner
  • Enhanced employee morale through recognition programs celebrating outstanding individual achievements.

Crew Member

McDonalds
01.2022 - 01.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image and meet company, OSHA, and Food Safety standard protocols.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Auto Detailer

Luxury Sports & Imports
01.2021 - 08.2022
  • Met a daily 4 luxury car quota then additional cars as needed.
  • Detailed interior by cleaning upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Detailed exterior by washing, hand waxing and buffing.
  • Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.

Education

High School Diploma -

Northwest Highschool
Cedar Hill, MO
05-2011

Skills

  • Automotive detailing, attention to detail
  • Exterior hand waxing and buffing
  • Head light restoration
  • Interior detailing proficiency
  • Customer service focus
  • Accurate money handling
  • Training and mentoring
  • Multitasking
  • Problem solving ability
  • Reliability

Timeline

Shift Manager

McDonalds
02.2024 - Current

Zone Manager

McDonalds
01.2023 - 02.2024

Crew Member

McDonalds
01.2022 - 01.2023

Auto Detailer

Luxury Sports & Imports
01.2021 - 08.2022

High School Diploma -

Northwest Highschool

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Holden Taylor