Armani Baez
Charlotte,NC
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Qdoba Mexican Eats
Charlotte, North Carolina
03.2023 - 01.2026
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Trained new employees on company policies and customer service expectations.
- Supervised daily operations and ensured compliance with health and safety protocols.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Monitored cash handling procedures to ensure accuracy and security.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Coached employees on interactions with customers to drive exceptional service.
Education
High School Diploma -
Queens Grant High School
Charlotte, NC06-2025
Some College (No Degree) - Project Management
CPCC
Charlotte, NCSkills
- Inventory management
- Team leadership
- Customer service
- Problem solving
- Employee training
- Communication skills
- Conflict resolution
- Cash handling
- Team building
- Staff motivation
- Mentoring and coaching
- Decision-making
- Workplace safety
- Active listening
- Adaptability
- Heavy lifting
- Valid Driver's license
- Parts replacement
- Detailing services
- Hand and power tools
- Changing tires
- Changing oil
- Attention to detail
- Class A commercial Driver's license
Languages
Latin
Limited
Spanish
Limited
Certification
Class A Commercial Driver's License
Timeline
Shift Manager
Qdoba Mexican Eats
03.2023 - 01.2026
High School Diploma -
Queens Grant High School
Some College (No Degree) - Project Management
CPCC