Holden Tucciarone
Richmond,USA
Summary
Detail-oriented Account Executive with 7 years of experience in Virginia marketing accounts. Skilled at closing sales and handling customer complaints with ease and professionalism. Reliable and enterprising worker focused on maximizing revenue and providing the highest level of customer service.
Overview
12
12
years of professional experience
Work History
Account Executive
The Supply Room
07.2019 - Current
- Drive new business development and client acquisition through cold calling, lead generation and exceptional service. Cultivate and develop customer relationships to enable sustained revenue growth. Prepare quotes for potential clients, upselling special packages and maintaining high levels of accuracy. Contact customers about account or information issues, alerting clients of changes for excellent customer service.
- Foster long-lasting relationships with major clients to secure repeat business and referrals.
- Stay current on company offerings and industry trends.
- Implement CRM systems to enhance tracking of client interactions and sales performance.
- Negotiate contracts successfully, securing favorable terms for both the company and clients.
Beverage Manager
Westwood Club
05.2014 - 07.2019
- Purchased goods and ingredients needed to make beverages. Maximized food quality by closely monitoring shipments, preparation and food handling by team members. Produced sales and productivity reports. Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking. Set daily and weekly cleaning and equipment maintenance schedules. Attracted, recruited and trained new employees. Motivated kitchen staff by establishing goals to increase productivity and quality. Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Designed beverage menus.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance employee knowledge and skillsets in the beverage industry.
Education
High School Diploma -
Douglas Freeman High School
06-2013
Skills
- Customer relationships
- Account Management
- Customer Service
- Sales expertise
- Sales quota achievement
- Sales presentation
- CRM software expertise
Timeline
Account Executive
The Supply Room
07.2019 - Current
Beverage Manager
Westwood Club
05.2014 - 07.2019
High School Diploma -
Douglas Freeman High School