Open To Work
Hollen A. Goldston
Lawrence
Summary
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
16
16
years of professional experience
5990
5990
years of post-secondary education
Work History
Guest Service Team Member
Target
Kansas City
03.2008 - 05.2012
- Worked as guest service team member assisting customers with returns and purchases, handling customer complaints, directing phone calls, cashier transactions, and assuring the store operations run smoothly.
Medical Assistant
Kansas City Allergy and Asthma
Overland Park
02.2000 - 08.2003
- Performed administrative and clinical duties directly under the physician. Administrative duties included scheduling appointments, maintaining medical records, billing and coding for insurance purposes. Clinical duties included recording vital signs and medical histories, preparing patients for examinations, drawing blood, administering medications as directed.
Supervisor
Cottonwood Industries
Lawrence
05.1997 - 05.1998
- Duties included coordinating mailings and additional projects for customers, supervising employees, creating work schedules, and assisted with client time sheets. Took MR/DD clients on outings and supervised sheltered workshops. Maintained medication schedules, assisted clients with medications, and maintained effective relationships through creative activities.
CNA
Cedar Grove Nursing Home
DeSoto
06.1996 - 05.1997
- Complete patient care of Alzheimer, Dementia, and elderly patients with various mental illness.
Education
Medical Assistant certificate -
Sanford Brown
North Kansas City, MissouriNursing Assistant certification -
Delmar Gardens
Overland Park, KSHigh school -
Shawnee Mission West High school
Skills
- Switchboard telephone
- Customer service
- Phlebotomy
- Patient care
- Bill Collection
- Sales Ad preparation
- Building sale end caps
- Placing sale ad all over the store
- Appointment scheduling
- Attention to detail
- Effective communication
- Problem solving
- Guest relations
- Complaint handling
- Strong empathy
- Data inputting
- Inventory monitoring
- Product sales
- Guest orientation
- Detail-oriented
- Payment processing
- Computer skills
- Cash handling experience
- Teamwork
- Time management ability
Volunteer Experience
- Gillis Home for Boys
- KU Neonatal ICU
- Overland Park EMT/Fire Unit
References
Available upon request.
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteSalary Range
$20/hr - $2000/hrTimeline
Guest Service Team Member
Target
03.2008 - 05.2012
Medical Assistant
Kansas City Allergy and Asthma
02.2000 - 08.2003
Supervisor
Cottonwood Industries
05.1997 - 05.1998
CNA
Cedar Grove Nursing Home
06.1996 - 05.1997
Medical Assistant certificate -
Sanford Brown
Nursing Assistant certification -
Delmar Gardens
High school -
Shawnee Mission West High school