Holli Dever
Wyoming,MI
Summary
- Committed to ensuring customer satisfaction by providing exceptional service
- . Uses independent decision-making skills .
- Knowledgeable and dedicated customer service professional
Overview
9
9
years of professional experience
Work History
Environmental Services Housekeeper
Core Well Health Hospital
2024.04 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Deliver proper amount of Linen to Clean Utlilty rooms for the Nurses, Liason and other Team members to be provided with for the following day.
- Pick up soiled Carts of hospital Linen as needed
Material Coordinator
CoreWell Health Hospital
2022.09 - Current
- Managed receiving operations and proper storage of incoming materials.
- Completed daily cycle counts and full inventory audits
- Took inventory of all Medical supplies daily so the faculty for the next day would b provided efficiently.
- I spoke with team members every day to make sure the needs of Nurses and Patients were met for supplies.
Cashier Specialist
Big Top Grocery Store
2023.01 - 2024.01
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
Asset Protection Customer Host
Wal Mart Super Center
2020.06 - 2022.09
- Worked closely with management to develop innovative solutions for reducing losses due to theft or damage within the store premises.
- Ensured accurate record-keeping by logging daily activities, incidents, and observations in the asset protection logbook.
- Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
- Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.
- Provided exceptional customer service, assisting shoppers with questions, concerns, and locating merchandise.
- Utilized strong interpersonal skills to de-escalate tense situations between customers and staff, maintaining a safe and welcoming environment for all.
Truck Unloader
Walmart Super Center
2015.12 - 2022.09
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Sorted and properly arranged items.
- Unloaded packages with care and placed in proper staging area.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Assisted other team members in navigating large loads.
Cashier Specialist
Wal Mart Super Center
2021.06 - 2022.08
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Associate of Science - CNA
Grand Rapids Community College
143 Bostwick Ave NE Grand Rapids, MI 49503 2024.07 - Current
Associate of Science - CNA
Grand Rapids Community College
143 Bostwick Ave NE Grand Rapids, MI 49503 2024.07 - Current
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Speak and Understand some Spanish
- Reliable
- Customer Relations
- Money handling abilities
Timeline
Associate of Science - CNA
Grand Rapids Community College
2024.07 - Current
Associate of Science - CNA
Grand Rapids Community College
2024.07 - Current
Environmental Services Housekeeper
Core Well Health Hospital
2024.04 - Current
Cashier Specialist
Big Top Grocery Store
2023.01 - 2024.01
Material Coordinator
CoreWell Health Hospital
2022.09 - Current
Cashier Specialist
Wal Mart Super Center
2021.06 - 2022.08
Asset Protection Customer Host
Wal Mart Super Center
2020.06 - 2022.09
Truck Unloader
Walmart Super Center
2015.12 - 2022.09