Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holli Dever

Wyoming,MI

Summary

  • Committed to ensuring customer satisfaction by providing exceptional service
  • . Uses independent decision-making skills .
  • Knowledgeable and dedicated customer service professional

Overview

9
9
years of professional experience

Work History

Environmental Services Housekeeper

Core Well Health Hospital
04.2024 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Deliver proper amount of Linen to Clean Utlilty rooms for the Nurses, Liason and other Team members to be provided with for the following day.
  • Pick up soiled Carts of hospital Linen as needed

Material Coordinator

CoreWell Health Hospital
09.2022 - Current
  • Managed receiving operations and proper storage of incoming materials.
  • Completed daily cycle counts and full inventory audits
  • Took inventory of all Medical supplies daily so the faculty for the next day would b provided efficiently.
  • I spoke with team members every day to make sure the needs of Nurses and Patients were met for supplies.

Cashier Specialist

Big Top Grocery Store
01.2023 - 01.2024
  • Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.

Asset Protection Customer Host

Wal Mart Super Center
06.2020 - 09.2022
  • Worked closely with management to develop innovative solutions for reducing losses due to theft or damage within the store premises.
  • Ensured accurate record-keeping by logging daily activities, incidents, and observations in the asset protection logbook.
  • Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
  • Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.
  • Provided exceptional customer service, assisting shoppers with questions, concerns, and locating merchandise.
  • Utilized strong interpersonal skills to de-escalate tense situations between customers and staff, maintaining a safe and welcoming environment for all.

Truck Unloader

Walmart Super Center
12.2015 - 09.2022
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Sorted and properly arranged items.
  • Unloaded packages with care and placed in proper staging area.
  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Assisted other team members in navigating large loads.

Cashier Specialist

Wal Mart Super Center
06.2021 - 08.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

Associate of Science - CNA

Grand Rapids Community College
143 Bostwick Ave NE Grand Rapids, MI 49503
07.2024 - Current

Associate of Science - CNA

Grand Rapids Community College
143 Bostwick Ave NE Grand Rapids, MI 49503
07.2024 - Current

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Speak and Understand some Spanish
  • Reliable
  • Customer Relations
  • Money handling abilities

Timeline

Associate of Science - CNA

Grand Rapids Community College
07.2024 - Current

Associate of Science - CNA

Grand Rapids Community College
07.2024 - Current

Environmental Services Housekeeper

Core Well Health Hospital
04.2024 - Current

Cashier Specialist

Big Top Grocery Store
01.2023 - 01.2024

Material Coordinator

CoreWell Health Hospital
09.2022 - Current

Cashier Specialist

Wal Mart Super Center
06.2021 - 08.2022

Asset Protection Customer Host

Wal Mart Super Center
06.2020 - 09.2022

Truck Unloader

Walmart Super Center
12.2015 - 09.2022

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Holli Dever