Holli Piet
Tinley Park,IL
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
34
34
years of professional experience
Work History
Owner, Cake Decorator and Designer
Cakes by Holli
Tinley Park, Illinois
01.2000 - Current
- Answer customer calls and customize client orders to their specific instructions
- Create one-of-a-kind cake and pastry designs
- Manage and maintain a clean and food safe baking environment
- Set pricing structures according to market analytics and emerging trends.
In Home Caregiver
Ernestine Tomasewski
Orland Park, Illinois
01.2003 - 12.2020
- Assisted the patient with daily living needs, including bathing and personal grooming and physical abilities
- Monitored patients vital signs and administered medications
- Recorded parient behaviors to keep the healthcare supervisor informed
- Conferred with doctors and nurses to discuss patient's condition and medical care
- Offered social support by transporting patient to events and activities in addition to medical appointments and shopping trips
- Recognized and reported changes in patients health status to case manager
- Maintained clean personal areas and prepared meals to support patients nutritional needs
- Worked with medical team to learn treatments for taking care of advanced wound care, dementia and cardiac care
Team Leader
Kinkos
Orland Park, Illinois
02.1995 - 08.1999
- Processed client orders
- Arranged incoming jobs and programed them into copy machines with accuracy
- Assigned co-workers to their positions for their shift
- Counted down POS at shifts end
- Trained all coworkers on copy machines, binding machines, POS,
Service worker
Iwan's Deli and Catering
06.1991 - 09.1994
- Answered phones, placed customer orders for pick up, delivery or catering
- Made sandwiches and salads for customers
- Packaged orders and made sure that the order had everything it needed
- Made sure all equipment, counters and floors were cleaned regularly
- Restocked all foods in cases as needed
Education
High School Diploma -
Victor J. Andrew High School
06-1992
Some College (No Degree) - Desktop publisher
Moraine Valley Community College
Palos Hills, ILSkills
- Customer service
- Computer literacy
- Caregiver
- Microsoft Office
- Desktop design not limited to cards, crafts, signs, banners, proposals, documents, business cards and more
- Customer service
- Fundraising
Languages
English
Skills
20 years, 20 years, 15 years
Timeline
In Home Caregiver
Ernestine Tomasewski
01.2003 - 12.2020
Owner, Cake Decorator and Designer
Cakes by Holli
01.2000 - Current
Team Leader
Kinkos
02.1995 - 08.1999
Service worker
Iwan's Deli and Catering
06.1991 - 09.1994
High School Diploma -
Victor J. Andrew High School
Some College (No Degree) - Desktop publisher
Moraine Valley Community College