Summary
Overview
Work History
Education
Skills
Languages
Timeline

Kathie Luna

Meridian,ID

Summary

Driven professional with a proven track record at Amaru Confections, enhancing customer satisfaction and mentoring junior decorators for skill development. Excelled in staff management and customer service, showcasing exceptional relationship building and attention to detail. Fluent in Spanish, adept at fostering teamwork and collaboration for increased productivity.

Overview

11
11
years of professional experience

Work History

Owner/Head Cake Decorator

Amaru Confections
04.2015 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Decorated cakes according to customer requests and themes.
  • Mentored junior decorators in advanced techniques, fostering a supportive learning environment for continuous skill development.
  • Collaborated with bakery team for efficient workflow, resulting in timely order completion and increased productivity.

Assistant Baker

Berryhill & Co.
06.2013 - 04.2015
  • Improved consistency of baked goods by accurately following established recipes and paying close attention to detail during preparation stages.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Demonstrated adaptability by quickly learning new techniques and recipes when changes were introduced to the menu or production methods.
  • Participated in weekly inventory counts and ordering processes, ensuring the bakery was stocked with necessary supplies for smooth operations.
  • Constrained in multiple roles within the bakery setting to provide support as needed during peak hours or staff shortages.

Education

Certificate - Professional Patisserie & Baking

Le Cordon Bleu Collage of Culinary Arts, Sacramento, CA
04.2013

High School Diploma -

Rocky Mountain High School, Meridian, ID
05.2012

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Staff Management
  • Attention to Detail
  • Multitasking

Languages

Spanish
Native or Bilingual

Timeline

Owner/Head Cake Decorator - Amaru Confections
04.2015 - Current
Assistant Baker - Berryhill & Co.
06.2013 - 04.2015
Le Cordon Bleu Collage of Culinary Arts - Certificate, Professional Patisserie & Baking
Rocky Mountain High School - High School Diploma,

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Kathie Luna