Hollie Ballard
Murray,Utah
Summary
Dynamic merchandiser with four years of experience in visual merchandising and customer engagement, utilizing innovative display strategies to elevate retail environments. Expertise in optimizing inventory management and cultivating strong customer relationships through effective collaboration with management and team members. A passion for enhancing store presentation drives a commitment to creating exceptional shopping experiences that resonate with customers. Proven ability to adapt to changing market trends and consumer preferences, ensuring a fresh and inviting atmosphere that maximizes sales potential.
Overview
13
13
years of professional experience
Work History
Merchandiser
National Garden Services
04.2023 - Current
- Design plant displays, ensuring precise pricing and signage, boosting customer satisfaction.
- Works with management to refine plant care strategies, enhancing store aesthetics.
- Implements safety protocols, keeping displays clean and organized for a better customer experience.
- Completes detailed reports via company app, ensuring data accuracy and availability.
- Engaged with customers to foster a positive shopping environment, enhancing their experience.
- Increased sales by 30%
Merchandiser
Claire’s
11.2021 - 04.2023
- Organized product displays to boost customer interaction and enhance sales outcomes.
- Ensured a tidy, efficient concession area, elevating customer satisfaction and operational flow.
- Implemented promotional strategies, significantly contributing to revenue growth.
- Collaborated on inventory management, ensuring timely restocking and reducing shortages.
- Trained 10+ new employees and existing, fostering a cohesive and skilled workforce.
Front desk and Insurance specialist
Hand and Orthopedic Physical Therapy
12.2019 - 04.2020
- Managed patient interactions, optimizing clinic flow and enhancing service quality.
- Operated multi-line phone systems, ensuring efficient communication with patients and staff.
- Secured insurance authorizations, streamlining patient care and reducing delays.
- Organized patient records, maintaining data accuracy and improving retrieval efficiency.
- Trained new staff, fostering a collaborative and knowledgeable team environment.
Research Assistant
Jean Brown Research
08.2017 - 02.2018
- Responsible for assisting Study Coordinator in providing patient care and carrying out study procedures and abiding to study protocols.
- Assisting patients in wheelchairs, providing food, clean linen, personal care, cleaning rooms, process urine tests, ensuring patients are following study protocol, and defusing any situations with patients.
- Provided compassionate support to patients, enhancing their comfort and trust during clinical trials.
Administrative Assistant
PRA Health Sciences
03.2013 - 07.2015
- Managed patient records and appointments, boosting office efficiency and patient satisfaction.
- Addressed patient queries and disputes, fostering a supportive environment.
- Scheduled meetings and events, enhancing coordination and time management.
- Distributed stipends to clinical trial participants, ensuring timely payments.
- Streamlined patient appointment scheduling, significantly reducing wait times and enhancing patient flow through the clinic.
Education
No Degree - General Studies
Salt Lake Community College
Salt Lake City, UTSkills
- Product placement and visual merchandising
- Inventory management and replenishment
- Planogram implementation
- Merchandising software
- Leadership
- Effective Communication
- Decision making
- Problem solving
- Adaptability & Flexibility
- Negotiation Skills
- Creativity & Innovation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Merchandiser
National Garden Services
04.2023 - Current
Merchandiser
Claire’s
11.2021 - 04.2023
Front desk and Insurance specialist
Hand and Orthopedic Physical Therapy
12.2019 - 04.2020
Research Assistant
Jean Brown Research
08.2017 - 02.2018
Administrative Assistant
PRA Health Sciences
03.2013 - 07.2015
No Degree - General Studies
Salt Lake Community College