Hollie Bolden
Woodstock,VA
Summary
I am a versatile professional with 10+ years of experience in operations management, IT support, and web design. My background includes leading cross-functional teams, optimizing workflows, ensuring regulatory compliance, and implementing cost-effective strategies that improve efficiency and reduce downtime.
Skills
Operations & Leadership
Operations & Safety Compliance
Project Execution & Facilities Oversight
Staff Training, Team Building
Business & Vendor Management
Vendor & Contract Negotiation
Budgeting, Cost Control
Strategic Planning & Communication
Information Technology & Support
IT Support & System Administration
Troubleshooting & Network Maintenance
Hardware/Software Installation
Web Development & Design
HTML/CSS & Website Maintenance
Web Design, SEO Optimization & Analytics
Adobe Photoshop & Brand Management
Customer Service & Retail
Customer Engagement & Sales Support
POS Systems, Merchandising & Displays
Conflict Resolution & Client Relations
Project & Process Management
Workflow Optimization & Scheduling
Quality Assurance & Performance Tracking
Cross-Functional Coordination
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Work History
Director of IT/Operations
Hidden Springs Senior Living
Bentonville, Virginia
02.2016 - 10.2025
- Experienced operations and marketing professional with a background in senior living management, technology integration, and digital marketing.
- Skilled in overseeing daily operations, leading cross-functional teams, and implementing safety and efficiency protocols.
- Proficient in web design (HTML, CSS, JavaScript), SEO optimization, and social media management to enhance brand visibility and engagement. Proven ability to streamline processes, manage projects within budget, and drive organizational growth.
Personal In-Home Caregiver
Self-employed
Stockbridge, MI
03.2014 - 01.2016
- Delivered compassionate in-home care, assisting clients with daily living activities, mobility, and personal needs.
- Monitored health changes, maintained a safe and clean environment, and provided companionship and transportation support.
- Ensured individualized care and dietary plans were followed to promote client well-being.
Housekeeping Manger
2 Mom's & A Mop
Highland, MI
02.2012 - 03.2014
- Supervised daily housekeeping operations across multiple facilities, ensuring high cleanliness and safety standards.
- Trained and mentored staff, managed inventory, and implemented efficient cleaning schedules.
- Conducted regular inspections to maintain quality and fostered a positive, team-oriented work environment.
Private Housekeeper
Self-employed
Stockbridge, MI
06.2009 - 02.2012
- Managed daily cleaning and organization of private residences, maintaining high standards of sanitation and presentation.
- Handled inventory, laundry, and garment care while following safety protocols.
- Delivered personalized service by aligning with client preferences, and ensuring consistent household excellence.
Clothing Sales Associate
Meijer
Brighton, MI
04.2007 - 05.2009
- Assisted customers with product selection and purchases while maintaining organized, visually appealing displays.
- Processed transactions, restocked inventory, and supported promotional activities to drive sales.
- Provided exceptional customer service and upheld store presentation standards.
Stay at Home Mother
None Of The Above
Stockbridge, MI
01.2001 - 04.2007
- Stayed at home and raised my two children until they were school aged.
- Earned Applied Science degree specializing in web design through Baker College of Flint, MI Online.
Service Cashier
Brighton Ford Dealership
Brighton, MI
06.1999 - 01.2001
- Processed customer payments accurately and maintained organized transaction records.
- Collaborated with the sales team to ensure smooth operations and resolved discrepancies promptly.
- Provided excellent customer service, educated clients on warranty options, and supported dealership promotions to enhance customer satisfaction.
References
References available upon request.
Overview
26
26
years of professional experience