Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hollie Deer

Merritt Island,FL

Summary

Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

17
17
years of professional experience
1
1
Certification

Work History

General Manager

Chick-fil-A
02.2014 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.

Sales Associate

The Baby Haven
03.2009 - 08.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.

Pharmacy Technician

Publix
06.2007 - 04.2009
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.

Education

Bachelor of Science - Science

Brevard Community College
Cocoa, FL
05.2001

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Leadership
  • Effective leader
  • Training and coaching

Certification

  • Servsafe

Timeline

General Manager

Chick-fil-A
02.2014 - Current

Sales Associate

The Baby Haven
03.2009 - 08.2012

Pharmacy Technician

Publix
06.2007 - 04.2009

Bachelor of Science - Science

Brevard Community College

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Hollie Deer