Summary
Overview
Work History
Education
Skills
Timeline
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Hollie Fletcher

Atlanta,GA

Summary

Proven leader in maintaining high cleanliness standards, evidenced by increased client satisfaction and contract renewals at Levells Janitorial Services. Expert in window cleaning and restroom maintenance, I excel in teamwork and collaboration, ensuring peak efficiency and service quality. My meticulous attention to detail and problem-solving abilities have consistently enhanced facility appearances and customer experiences.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate Cashier

Goodwill Store
03.2022 - Current
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.

Janitorial Team Lead

Levells Janitorial Services
03.2018 - 08.2022
  • Swept hard surface floors using broom or push broom dust mop.
  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Sanitized break area kitchen counters, tables and sinks.
  • Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
  • Maintained high cleanliness standards, resulting in increased client satisfaction and contract renewals.

Janitorial Worker

In the Cut Cleaning Services
04.2017 - 03.2018
  • Swept hard surface floors using broom or push broom dust mop.
  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.

Education

High School Diploma -

North Clayton High School
Atlanta, GA
06.2000

Skills

Restroom maintenance

Window Cleaning

Cleaning techniques

Task Delegation

Teamwork and Collaboration

Customer Service

Problem-Solving

Attention to Detail

Problem-solving abilities

Multitasking

Timeline

Retail Sales Associate Cashier

Goodwill Store
03.2022 - Current

Janitorial Team Lead

Levells Janitorial Services
03.2018 - 08.2022

Janitorial Worker

In the Cut Cleaning Services
04.2017 - 03.2018

High School Diploma -

North Clayton High School

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Hollie Fletcher