Hollie Masserant
Mount Morris,MI
Summary
Dynamic professional with a proven track record at Provider Staffing, excelling in team leadership and operational efficiency. Known for fostering collaboration and enhancing workflow through strategic improvements. Strong communicator with a friendly demeanor, adept at problem-solving and optimizing processes to achieve organizational goals.
Overview
2026
2026
years of professional experience
Work History
Office of Operations
Hery Ford
Grand Blanc, MI
09.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Team Lead/MA/Referral Specialist
Provider Staffing
Burton, MI
03.2012 - 09.2025
- Directed team efforts to achieve operational goals, enhancing workflow efficiency through strategic process improvements.
- Guided junior staff in skill development while cultivating a collaborative work environment.
- Optimized staffing processes to enhance efficiency and reduce time-to-fill for open positions.
- Designed and executed training programs to enhance team competency and ensure compliance with industry regulations.
MA
Provider Staffing
Burton, MI
2012 - 08.2023
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
MA Certification - Medical Assitant/billing
Ross Medical Education Center
Flint, MI09-2003
High School Diploma - Morris Mi
Elizabeth Ann Johnson
Mt06-2001
High School Diploma - Medical Assistant
Skill Center
Flint, MI06-2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Office of Operations
Hery Ford
09.2025 - Current
Team Lead/MA/Referral Specialist
Provider Staffing
03.2012 - 09.2025
MA
Provider Staffing
2012 - 08.2023
MA Certification - Medical Assitant/billing
Ross Medical Education Center
High School Diploma - Morris Mi
Elizabeth Ann Johnson
High School Diploma - Medical Assistant
Skill Center