Summary
Overview
Work History
Education
Skills
Timeline
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Hollie Sandberg

Crystal Lake,IL

Summary

Dedicated Medical Technician/CNA with proven expertise at Caring Family S.C., skilled in phlebotomy and vital signs monitoring. Enhanced patient care through effective communication and meticulous documentation, reducing patient no-shows significantly. Committed to HIPAA compliance and delivering quality service, fostering trust and seamless patient experiences.

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Overview

2
2
years of professional experience

Work History

Medical Assistant

Caring Family S.C.
07.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.

Reception Assistant

Caring Family S.C.
07.2023 - Current
  • Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
  • Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
  • Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
  • Reduced Patient no shows with texts, telephone calls, and emails to maintain uninterrupted workflow.

Education

Certificate - Clinical Technician

Epic Medical Software
Crystal Lake, IL
10-2023

CNA - Nursing

McHenry County College
Crystal Lake, IL
05-1999

Skills

  • HIPAA compliance
  • Vital signs monitoring
  • Phlebotomy
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Medical procedures
  • Laboratory specimen collection
  • Complex Problem-solving
  • Medical terminology

Timeline

Medical Assistant

Caring Family S.C.
07.2023 - Current

Reception Assistant

Caring Family S.C.
07.2023 - Current

Certificate - Clinical Technician

Epic Medical Software

CNA - Nursing

McHenry County College

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Hollie Sandberg