Hollie Faye Bell
Chapmanville,WV
Summary
Detail-oriented professional with a strong background in customer service and inventory management. Known for effective communication and problem-solving abilities, contributing to a clean and organized work environment while enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Main Street Co
Chapmanville, West Virginia
11.2025 - 05.2026
- Prepared high-quality espresso drinks and specialty beverages for customers.
- Provided friendly customer service while accurately processing orders and transactions to enhance customer satisfaction.
- Educated customers on menu items and seasonal offerings to enhance their experience.
- Managed inventory by restocking supplies throughout shifts, contributing to uninterrupted service.
- Collaborated with team members to ensure smooth service during busy periods.
- Ensured cleanliness and organization of coffee preparation area and equipment to support efficient service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Learned and retained recipes for specialty coffee beverages and seasonal offerings to enhance service.
Sales Associate
Glitzi Prom and Pageant
Chapmanville, West Virginia
08.2023 - 05.2024
- Welcomed customers warmly upon entry to the store. and provided exceptional customer service.
- Assisted customers in selecting formal wear for proms and pageants.
- Helped customers find specific products, answered questions, and offered product advice.
- Responded to customer inquiries and resolved issues promptly.
- Handled customer complaints in a professional manner.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to create visually appealing displays.
- Organized merchandise storage for easy access and inventory management.
Education
Associate of Arts -
Southern WV Community & Technical College
Logan, WV05-2024
Associate of Science -
Southern WV Community & Technical College
Logan, WV05-2024
Skills
- Customer engagement
- Organizational skills
- Patience under pressure
- Flexible and adaptable
- Empathy and patience
- Professional demeanor
- Creative brainstorming
- Encouragement
- Understanding
Affiliations
- Eagles Nest- working with local elementary schools and Dignity Hospice
Babysitting- children of all ages
Currently doing
- Currently in school for an Elementary Education degree
Timeline
Barista
Main Street Co
11.2025 - 05.2026
Sales Associate
Glitzi Prom and Pageant
08.2023 - 05.2024
Associate of Arts -
Southern WV Community & Technical College
Associate of Science -
Southern WV Community & Technical College