Holly Alaxender
Publix
Raleigh,NC
1
Certification
42
years of professional experience
Detail-oriented customer service professional with a proven track record in enhancing checkout efficiency and customer satisfaction. Expertise in process improvementprovementprovementprovementprovementprovementprovementprovement
Dedicated cashier with experience in driving customer satisfaction and operational efficiency. Proven ability to implement process improvements, manage cash operations, and train team members. Committed to creating a welcoming environment and resolving customer inquiries effectively.
Work History
Cashier/Customer Service Cashier
4 Months- Implemented process improvements to enhance checkout efficiency and reduce wait times.
- Ensured compliance with company standards for cleanliness and organization in checkout areas.
- Collaborated with management to optimize inventory levels and product placement at registers.
- Assisted in developing promotional displays to drive sales and enhance customer experience.
Cashier/Customer Service Cashier
11 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Trained new cashiers on company policies, procedures, and best practices.
Cashier/Customer Service Manager
2 Years 4 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accurate handling of funds throughout shifts.
- Trained new team members on checkout procedures and store policies.
Journeyman Electrician
15 Years 9 Months- Conducted regular inspections to identify potential hazards and recommend corrective actions.
- Trained junior electricians on best practices in electrical installation and safety protocols.
- Enhanced operational efficiency by optimizing maintenance schedules for electrical equipment.
- Collaborated with contractors to streamline project timelines and improve communication.
Journeyman Electrician
15 Years 2 Months- Diagnosed electrical issues using advanced troubleshooting techniques and tools.
- Installed and maintained electrical systems in residential and commercial settings.
- Developed and implemented efficient wiring layouts for new construction projects.
- Led a team of apprentices to ensure compliance with safety regulations and codes.
Education
High School Diploma
Skills
Customer service
Client support
Time management skills
Cash handling
Cleaning and sanitizing
Patience and empathy
Work ethic and integrity
Certification
Certificate Journeyman Electrician
Journey Electrician
Worked Commercial Buildings/ High Rises
Did all major and minor Electric
Languages
English
Professional Working
Timeline
Cashier/Customer Service Cashier
Publix
06.2024 - 10.2024Read More
Cashier/Customer Service Cashier
Publix
05.2022 - 04.2023Read More
Cashier/Customer Service Manager
Winn Dixie Supermarket
02.2019 - 06.2021Read More
Journeyman Electrician
Amtrak
09.1997 - 06.2013Read More
Journeyman Electrician
Jaden Electric
09.1982 - 11.1997Read More
Matin County High
High School Diploma
Read More