Summary
Overview
Work History
Education
Skills
English. Italian.
Languages
Timeline
Generic

Holly DeCesare

Salt Lake City,Utah

Summary

Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.

Overview

20
20
years of professional experience

Work History

Director of Operations

Skin Fit and Massage
01.2018 - 01.2025
  • Management of Day Spa. Established the business and grew to a client base of more than 500 clients in 18 months. Successfully stayed in business through covid shut down.
  • Customer Relations. Built a team of 20 employees. Managed and directed team.
  • Esthetician, massage therapist. Maintained inventory and supplies. Clean work environment.
  • Generated new clients, social media manager and marketing for business.
  • Budget and financial management. Revenue management.
  • Hiring manager. Directed daily tasks of team. Record keeping. QuickBooks.
  • Advanced esthetics, skin analysis, peels, microdermabrasion, and massage.
  • Sales of professional skin care, Circadia, Dermalogica, SkinCeuticals, Skinscript, Eminence.
  • Word and excel experience. Next Gen software, and Millennium.

Management of Facility

The Fitness Studio
01.2005 - 01.2018
  • Developed long term clientele for myself and staff of 20 trainers.
  • Finess Manager in Leadership role. Developed a team and trained staff.
  • Managed budget. Generated revenue. Client relations.
  • Marketing, social media advertising, and small business networking.
  • Administrative duties, scheduling, answering phone calls, client relations.
  • Client retention and sales. Microsoft, Excel, Word. Filing, faxing, returning messages.
  • Customer service. Managed staff. Record keeping.
  • Director of operations and HR management.

Education

Bachelor of Science - Organizational Leadership

Golden Gate University
San Francisco, CA

Bachelor of Arts - Psychology

Azusa Pacific University
Azusa, CA

California Hair Design. Esthetician License.
San Diego

MBA

Rome Business School
Rome, Italy

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution
  • Business management
  • Process improvement
  • Quality assurance

English. Italian.

read, write, speak. 

Languages

English
Native or Bilingual

Timeline

Director of Operations

Skin Fit and Massage
01.2018 - 01.2025

Management of Facility

The Fitness Studio
01.2005 - 01.2018

Bachelor of Science - Organizational Leadership

Golden Gate University

Bachelor of Arts - Psychology

Azusa Pacific University

California Hair Design. Esthetician License.

MBA

Rome Business School

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Holly DeCesare