- Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
- Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
- Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
- High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in multiple different areas and products to building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
- Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills.
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hi, I’m
Holly Barrett
Summary
Overview
24
years of professional experience
Work History
Ebay, Whatnot, Facebook, Etsy
Sales Representative
1999.01 - Current (25 years & 8 months)
Job overview
- Selling of goods and products., for Xerox at SCJ at the Downtown location, which includes the following tasks:
- Ordering supplies, fixing the machines, meter reads, Finishing, Creating documentation on Word,
- Excel, PowerPoint and log books, networking of PC to Xerox machines, installing machines, regular and preventative maintenance on machines and any type of problem the client had with the machines I would investigate and repair the problem.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Presented products and services to prospective and existing customers to meet client needs.
- Fostered relationships with customers to expand customer base and retain business.
- Contacted new and existing customers to outline benefits of products.
- Created successful strategies to develop and expand customer sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Monitored customer order process and addressed customer issues.
- Demonstrated product features to align with customer needs.
- Adhered to company initiatives and achieved established goals.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Improved overall customer purchasing experiences to promote steady revenue.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Leveraged CRM system to manage sales activities and track sales performance.
- Used CRM database to track referral and appointment data.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
- Operated register, handled cash and processed credit card transactions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Recognized security risks to properly handle situations.
- Increased profitability and revenue by generating $20k monthly in sales.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 75%.
- Recruited, hired and trained new hires to optimize profitability.
- Posed as models for advertising, artistic creation and display of goods.
- Reduced process lags by training employees on best practices and protocols.
Multiple
Film Production Assistant
2003.01 - Current (21 years & 8 months)
Job overview
- Worked on set as an, , Stunt Rigger, Stunt Safety, Stunt Performer, Stunt Coordinator, Stunt Double, Runner, Director, Writer, Cinema photographer, Photographer, Videographer, Video and Photo Editor, Graphic Artists, Stand-In, Precision Driver, Stunt Driver, Producer
- Worked with over [Number] different producers, directors and talent teams to create various commercials, music videos, films and television shows.
- Provided skilled clerical assistance to production team.
- Sorted and packaged products to prepare for processing or shipment.
- Delivered messages to various crew members to coordinate communications.
- Organized and coordinated key communications between cast and technical crew.
- Prepared sets by transporting equipment and supplies to location and positioning people and props.
- Escorted actors and actresses to and from trailers during pre-production and filming breaks.
- Assisted during video shoots by confirming sound quality and adjusting lighting.
- Conducted crowd control by putting up signs, directing pedestrians away from filming and locking down sets.
- Worked closely with producers to locate and select required footage for broadcast.
- Created and implemented social media strategy across multiple platforms to increase viewership and interaction with industry professionals.
- Supervised hair, wardrobe and makeup needs for various actors at shoot locations.
- Prioritized film production scene sequence to meet deadlines and airings.
- Archived and synced datasets and files for optimal performance.
- Assembled footage into string outs, rough and final cuts.
- Edited daily compilation pieces for distribution across various digital platforms.
- Archived and logged all shot footage in established video database.
- Took large volumes of raw footage and determined which shots to use, cut or move to achieve creative vision.
- Edited recorded segments to insert music, dialogue and sound effects.
- Transformed raw footage into finished work using Adobe After Effects and Photoshop.
- Edited films and videotapes to arrange films into sequences and correct errors, using editing equipment.
- Selected and included appropriate music to match tone.
- Cut shot sequences to different angles at specific points in scenes.
- Created seamless and fluid cuts between scenes to increase film quality.
- Arranged films into sequences and verified chronology.
- Reviewed scenes to determine pacing and continuity and trimmed shots to fit with content.
- Collaborated with creative directors, graphic designers and producers to execute projects with precision and achieve project goals.
- Managed projects through supervision of workflows during film creation.
- Pieced sounds together to develop film soundtracks.
- Marked frames where particular shot or piece of sound is to begin or end.
- Enhanced filmed segments with programmed computerized graphic effects.
- Conferred with producers and directors to increase dramatic or entertainment value of productions.
- Developed post-production models for films.
- Discussed sound requirements of pictures with sound effects editors.
- Coordinated film screenings for directors and production staff members.
- Conducted film screenings for directors and members of production staff.
- Collaborated with music editors to select passages and develop production scores.
Amazon Flex
Driver
2016.06 - Current (8 years & 3 months)
Job overview
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Documented daily mileage, gas and other data.
- Secured merchandise, avoiding damage during transportation.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Picked up clients from specific locations to transport and drop off at destinations.
- Achieved consistently high customer scores due to exceptional service.
- Saved fuel by leveraging GPS to identify faster routes.
- Transported riders to designated stops according to pre-determined schedules.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Checked vehicle after shift for damage.
- Transported clients to specified destinations safely and on-time.
HP Hewlet Packard
IT Field Service Technician
2016.06 - 2018.07 (2 years & 1 month)
Job overview
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Maintained records of data communication transactions, problems and remedial actions or installation activities.
- Evaluated software or hardware to recommend improvements or upgrades.
- Oversaw daily performance of computer systems.
- Performed variety of clerical and administrative duties pertaining to on-site support.
- Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems.
- Collected, analyzed and reported on data for use in operational planning.
- Referred major hardware or software problems or defective products to vendors or technicians for service.
- Developed training materials and procedures or trained users in proper use of hardware or software.
- Conferred with staff, users and management to establish requirements for new systems or modifications.
- Entered commands and observed system functioning to verify correct operations and detect errors.
- Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
- Inspected equipment and read order sheets to prepare for delivery to users.
- Supervised and directed workers engaged in installation of data communication equipment and software.
- Maintained audit trail and statistical records of problems and conditions reported by client.
- Conducted workflow analysis, space design or cost comparison analysis.
- Modified and customized commercial programs for internal needs.
- Maintained positive working relationship with fellow staff and management.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Operated hand tools and power equipment according to corporate safety procedures.
- Performed annual and preventive system service maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Analyzed equipment data to isolate and diagnose faults.
- Drove and maintained company vehicle, keeping in peak condition.
- Explained and demonstrated equipment operations to customer.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Trained customers on equipment after installation.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Handled telephone support calls to determine issues and provide solutions.
- Communicated with vendors, upper management and peers.
- Collaborated with team members to assess equipment performance needs.
- Explained and recommended service options to customers and detailed costs.
- Maintained equipment performance by cleaning and lubricating components.
- Inspected drives, motors and belts to complete comprehensive maintenance.
Education
St. Catherine’s
High School Diploma
01.1994
University Overview
Gateway Technical College
Some College (No Degree) from Computer Support Specialist
University Overview
Gateway Technical College Kenosha, WI
Some College (No Degree) from Computer Networking And Telecommunications
University Overview
Gateway Technical College Kenosha, WI
Some College (No Degree) from Microcomputer Programming Certification
University Overview
Skills
- Written and Verbal communication
- Negotiation
- Emotional intelligence
- Flexibility
- Problem solving and critical thinking
- Product knowledge
- Prospecting
- Closing
- Goal-driven
- Integrity and honesty
Timeline
Driver
Amazon Flex
2016.06 - Current (8 years & 3 months)
IT Field Service Technician
HP Hewlet Packard
2016.06 - 2018.07 (2 years & 1 month)
Film Production Assistant
Multiple
2003.01 - Current (21 years & 8 months)
Sales Representative
Ebay, Whatnot, Facebook, Etsy
1999.01 - Current (25 years & 8 months)
St. Catherine’s
High School Diploma
Gateway Technical College
Some College (No Degree) from Computer Support Specialist
Gateway Technical College
Some College (No Degree) from Computer Networking And Telecommunications
Gateway Technical College
Some College (No Degree) from Microcomputer Programming Certification
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