Holly Bennett
Manchester,CT
Summary
Devoted Funeral Director with experience in industry and talent for consoling bereaved families. Patiently counsels at-need families, as well as clients exploring pre-need future funeral options. Funeral Director/ Embalmer bringing highly-developed business sense and creative problem-solving skills. Quickly assesses operational needs and develops innovate strategies that successfully increase productivity and efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Funeral Director/ Embalmer
Leete-Stevens Family Funeral Homes & Crematory
02.2024 - Current
- Secured and filed burial permits and made funeral arrangements.
- Helped families select funeral and burial details from range of available options.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members..
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Improved appearance of remains with use of cosmetics.
- Completed death certificates, burial permits and other legal documents for families.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Collaborated with clergy members to plan meaningful and respectful memorial services.
- Communicated with insurance companies to secure death benefits for payment of services.
- Embalmed human remains to slow decomposition.
- Assisted preparation of bodies for visitation or burial, adhering to strict standards of care.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Worked with cemeteries to schedule grave opening and closing.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Picked up deceased at private homes, hospitals and nursing facilities.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Arranged clergy, music and other service details for clients.
- Conducted thorough follow-ups with families after funeral services were completed to gather feedback and continually improve service offerings.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
Funeral Director/ Embalmer Apprentice
Leete-Stevens Family Funeral Homes & Crematory
01.2023 - 02.2024
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Picked up deceased at private homes, hospitals and county morgues.
- Helped families select funeral and burial details from range of available options.
- Continuously updated industry knowledge by attending professional workshops, conferences, and seminars.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Improved appearance of remains with use of cosmetics.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Assisted preparation of bodies for visitation or burial, adhering to strict standards of care.
- Worked with cemeteries to schedule grave opening and closing.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Secured and filed burial permits and made funeral arrangements.
- Assisted clients with pre-arranging funeral services.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Maintained facility cleanliness, ensuring welcoming environment for grieving families.
- Improved client satisfaction by providing compassionate and personalized funeral services.
- Embalmed human remains to slow decomposition.
- Arranged clergy, music and other service details for clients.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Counseled bereaved individuals, offering emotional support during challenging times.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Communicated with insurance companies to secure death benefits for payment of services.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with strong sense of personal responsibility.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Strengthened communication skills through regular interactions with others.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Prepared remains for services, viewings, and cremations.
Funeral Assistant
Leete-Stevens Family Funeral Homes & Crematory
08.2022 - 01.2023
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Enhanced overall team performance by actively participating in ongoing training opportunities, staying current on industry trends, regulations, and best practices.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Supported efficient operations by managing inventory of caskets, urns, flowers, and other items required for funeral services.
- Contributed to team efficiency by assisting embalmers in preparing bodies for viewings or interments when necessary.
- Supported funeral director with all facets of funeral service coordination.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Provided personal assistance, emotional support and personal care to clients.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
Funeral Assistant
Potter Funeral Home
08.2021 - 08.2022
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Enhanced overall team performance by actively participating in ongoing training opportunities, staying current on industry trends, regulations, and best practices.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Supported funeral director with all facets of funeral service coordination.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Completed cremation processing and transferred remains to chosen urn.
- Provided personal assistance, emotional support and personal care to clients.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Upheld professional appearance standards at all times through adherence to dress code requirements during public-facing events and interactions with clients.
- Greeted funeral guests and coordinated seating.
Education
Associate of Science - Funeral Services And Mortuary Science
Goodwin University
East Hartford, CT06.2023
Skills
- Body preparation
- Funeral planning
- Valid Connecticut driver's license
- Remains preparation
- Cremation services
- Licensed Embalmer in Connecticut
- Compassionate communication
- Organized Multitasking
- Attention to Detail
- Calm Under Pressure
Accomplishments
Licensed Funeral Director/ Embalmer, Certified Crematory Operator. Member of the CFDA, NFDA, OGR. Invited to National Honor Society, President's List and Dean's List at Goodwin University.
Affiliations
- NFDA
- CFDA
- OGR
Certification
Certified Crematory Operator, Certified Nursing Assistant
Timeline
Licensed Funeral Director/ Embalmer
Leete-Stevens Family Funeral Homes & Crematory
02.2024 - Current
Funeral Director/ Embalmer Apprentice
Leete-Stevens Family Funeral Homes & Crematory
01.2023 - 02.2024
Funeral Assistant
Leete-Stevens Family Funeral Homes & Crematory
08.2022 - 01.2023
Funeral Assistant
Potter Funeral Home
08.2021 - 08.2022
Associate of Science - Funeral Services And Mortuary Science
Goodwin University
Certified Crematory Operator, Certified Nursing Assistant
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