Results-oriented Management Trainee driven to consistently exceed objectives in sales, service and operations. History of being a top performer within the region. Focused on continuous professional development and consistent improvements.
Overview
4
4
years of professional experience
Work History
Manager Trainee
Enterprise Holdings
08.2022 - Current
Explained products to customers in an engaging way to increase sales.
Developed sales strategies and consistently placed top 5 for graded regional sales.
Devised processes to boost long-term business success and increase profit levels.
Established team priorities, maintained schedules and monitored performance.
Reviewed financial accounts for accuracy and resolved discrepancies.
Server
Moon Thai And Sushi
02.2021 - 08.2022
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Trained new employees on proper procedures and company policies.
Increased sales significantly by upselling higher-end items to customers.
Camp Counselor, Pool Attendant, and T House Server
Laurel Ridge Country Club
06.2017 - 08.2019
Engaged with guests on services and amenities to promote overall satisfaction.
Worked with children of varying age, interest, skill and developmental levels.
Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Education
Bachelor of Science - Exercise Science
Appalachian State University
Boone, NC
05.2022
Skills
Customer Service
Sales Operations
Profit & Loss Management
Inventory Management
Creative Problem Solving
Attention to Detail
Organization
Communication
Time Management
Business to Business Sales
Accomplishments
Highest total average revenue in the region for December 2022.
Top 10 in customer service for the region in the past 6 months.
Scored 98% for Enterprise's Manager Trainee RSET test.
Top 7 in graded sales for the region in the past 4 months.
Timeline
Manager Trainee
Enterprise Holdings
08.2022 - Current
Server
Moon Thai And Sushi
02.2021 - 08.2022
Camp Counselor, Pool Attendant, and T House Server