Holly Currie
Pensacola,FL
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
6
6
years of professional experience
Work History
Regional Manager
Union Orthodontics + Pediatric Dentistry LLC
Parker, CO
11.2023 - Current
- Provided mentorship and coaching to staff members throughout the region as needed.
- Developed and implemented clear policies and procedures across multi-state area.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
- Handled human resource concerns and established plans to handle issues consistently and efficiently.
- Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Delegated work to staff, setting priorities and goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
Front Desk Receptionist
Open and Affordable Dental
Parker , CO
01.2023 - 11.2025
- Greeted visitors warmly and directed them to correct personnel or office.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Updated customer information in databases regularly to ensure accuracy of records.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Completed basic bookkeeping and document filing.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Responded to inquiries and room requests made online, by phone, and via email.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
Director
Guerra Tree Farm Nursery
Pensacola , FL
05.2020 - 01.2023
- Facilitated professional development programs to build a high-performing team.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Created detailed reports on sales performance metrics and trends.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Resolved customer complaints quickly by providing satisfactory solutions or refunds.
- Supported sales team members to drive growth and development.
- Developed budget plans for marketing campaigns and promotional activities.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Education
Bachelor of Arts - Criminal Justice
The University of West Florida
Pensacola, FL05-2025
High School Diploma -
Pensacola High School
Pensacola, FL03-2021
Skills
- Business development and planning
- International relations
- Regional planning
- Capital expense oversight
- Sales and marketing strategies
- Operational management
- Staff management
- Sales expertise
- Marketing leadership
- Operational oversight
- Systems and software expertise
- Delivery fleet management
- Goals and performance
Languages
Turkish
Full Professional
Accomplishments
- High Honor's Roll at University of West Florida 2024
Timeline
Regional Manager
Union Orthodontics + Pediatric Dentistry LLC
11.2023 - Current
Front Desk Receptionist
Open and Affordable Dental
01.2023 - 11.2025
Director
Guerra Tree Farm Nursery
05.2020 - 01.2023
Bachelor of Arts - Criminal Justice
The University of West Florida
High School Diploma -
Pensacola High School
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