Holly Currie
Pensacola
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Regional Manager
Union Orthodontics + Pediatric Dentistry LLC
11.2023 - Current
- Provide mentorship and coaching to staff members throughout the region as needed.
- Develope and implemented clear policies and procedures across multi-state area.
- Hold regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolve customer inquiries and complaints requiring management-level escalation.
- Plan and led team meetings to review business results and communicate new and ongoing priorities.
- Establish goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
- Evaluate individual and team business performance and identified opportunities for improvement.
Front Desk Receptionist
Open and Affordable Dental
01.2023 - 11.2025
- Greeted visitors warmly and directed them to correct personnel or office.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Updated customer information in databases regularly to ensure accuracy of records.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Director
Guerra Tree Farm Nursery
05.2020 - 01.2023
- Facilitated professional development programs to build a high-performing team.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Created detailed reports on sales performance metrics and trends.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Resolved customer complaints quickly by providing satisfactory solutions or refunds.
Education
Bachelor of Arts - Criminal Justice
The University of West Florida
Pensacola, FL05-2025
Skills
- Business development and planning
- International relations
- Regional planning
- Capital expense oversight
- Sales and marketing strategies
- Operational management
- Staff management
- Sales expertise
- Marketing leadership
- Operational oversight
- Systems and software expertise
- Delivery fleet management
- Goals and performance
Languages
Turkish
Full Professional
Accomplishments
- High Honor's Roll at University of West Florida 2024
Certification
- First Aid Certification - American Heart Association.
Timeline
Regional Manager
Union Orthodontics + Pediatric Dentistry LLC
11.2023 - Current
Front Desk Receptionist
Open and Affordable Dental
01.2023 - 11.2025
Director
Guerra Tree Farm Nursery
05.2020 - 01.2023
Bachelor of Arts - Criminal Justice
The University of West Florida
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