Holly Dinkel
Albuquerque
Summary
To serve as the Chief Nursing Officer responsible for directing and coordinating functions and activities of the nursing department and assigned clinical operation departments. I want to be part of a dedicated, professional team committed to providing high-quality patient care and customer service while ensuring compliance with legal, organizational, and medical staff standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Medical Operations, Air Force Inspection Agency
United States Air Force
07.2022 - Current
- Directs 25 medical inspectors that provide independent inspection and evaluation of medical operation programs throughout the Air Force Enterprise to advance continuous improvement of mission effectiveness at all levels.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
21 Healthcare Operations Director
United States Air Force
06.2020 - 07.2022
- Directed United States Space Force's largest Pediatric & Family Health Air Force Medical Home. Provides 142,000 yearly visits for 19,600 beneficiaries and delivers care worth $25,000,000
- Led, supervised and provided strategic direction for workforce of 63 employees.
- Built strong relationships with stakeholders at all organizational levels, fostering collaboration between departments for optimal results.
- Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
- Analyzed performance metrics and identified key areas for improvement, leading to optimized processes across the organization.
Chief Nurse
United States Air Force
06.2018 - 05.2020
- Executive lead for Clinic Nursing Services with 7,200 enrolled patients and led team in healthcare delivery worth $4,200,000
- Guided 12 RNs and 21 medical technicians and directed Education and training programs for 206 personnel
- Streamlined processes to improve efficiency in daily nursing operations, reducing overtime hours required by staff members.
- Established strong relationships with physicians and other healthcare professionals for optimal collaboration and patient care coordination as member of executive council.
- Contributed to organizational strategic planning by providing insight into nursing care trends and identifying opportunities for growth within the department.
- Ensured compliance with regulatory agencies by maintaining up-to-date knowledge of laws, guidelines, and best practices related to nursing care management.
- Led Wing Life Support program, Medical Group patient advocate program, MHS GENESIS site transition director, and lead for Patient Family Partnership Council
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Chief, Accreditation and Compliance
United States Air Force
06.2014 - 06.2018
- Promoted Air Force Surgeon General policy execution, supported medical operations for 2,600,000 beneficiaries, 12 major commands, 76 Military Treatment Facilities and 43,000 medics
- Lead for $5,000,000 Joint Commission hospital and outpatient contracts; maintained accreditation status for 76 Air Force military treatment facilities
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects as Air Force moved from AAAHC ambulatory accreditation to Joint Commission accreditation.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Nurse Manager, Medical Step Down
United States Air Force
03.2012 - 07.2013
- Led nursing staff in delivery of patient care on 22 bed medical-cardiac intermediate care unit in Department of Defense's largest Level 1 Trauma Center
- Provided clinical, administrative oversight and career counseling for 21 officers, 10 medics and technicians and 45 civilian and contract staff
- Executed orders of 42 staff physicians and 119 residents from 7 services; supported healthcare delivery valued at $3,800,000 a year
- Oversaw education and training, infection control, safety, process improvement and medical readiness programs. Ensured compliance with Air Force, Army, Joint Commission and national standards.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Staff Nurse ICU-Trauma and Neuro ICU
United States Air Force
12.2011 - 03.2012
- Planned, organized, and evaluated care on a 10-bed ICU at Level-1 trauma center with 2,300 annual medical, cardiac and surgical admissions
- Served as charge nurse; directed staff assignments and patient placement and supported training platform for critical care nurses
- Collaborated with medical specialty physicians, discharge planners, and ancillary healthcare teams to optimize patient outcomes
- Participated in treatment protocol research, process improvement, infection control, education and training, and readiness programs
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
Education
Master of Science - Nursing Executive
Walden University
Minneapolis, Minnesota10.2024
Master of Science - International Health
Trident University
Cypress, California12.2010
Bachelor of Science - Nursing
University of Nebraska Medical Center
Omaha, Nebraska05.2001
Associates of Nursing - Nursing
Angelo State University
San Angelo, Texas05.1996
Skills
- Proven leader
- Excellent communication skills
- Driven work ethic
- Team player
- Mission oriented
- Strategic thinker
- Experience in multiple healthcare settings
Certification
- Board Certified Medical-Surgical Nurse-ANCC
- Basic Life Support
- Advanced Life Support
- Pediatric Advanced Life Support
Timeline
Director of Medical Operations, Air Force Inspection Agency
United States Air Force
07.2022 - Current
21 Healthcare Operations Director
United States Air Force
06.2020 - 07.2022
Chief Nurse
United States Air Force
06.2018 - 05.2020
Chief, Accreditation and Compliance
United States Air Force
06.2014 - 06.2018
Nurse Manager, Medical Step Down
United States Air Force
03.2012 - 07.2013
Staff Nurse ICU-Trauma and Neuro ICU
United States Air Force
12.2011 - 03.2012
Master of Science - International Health
Trident University
Bachelor of Science - Nursing
University of Nebraska Medical Center
Associates of Nursing - Nursing
Angelo State University
Master of Science - Nursing Executive
Walden University
Similar Profiles
Sean ChapmanSean Chapman
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
THOMAS F. GOODTHOMAS F. GOOD
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE
Carter PalsCarter Pals
F-16 Crew Chief at U.S. Air Force, United States Air Force BaseF-16 Crew Chief at U.S. Air Force, United States Air Force Base
Michele CoxMichele Cox
Pharmacy Technician at United States Air Force, Tyndall Air Force BasePharmacy Technician at United States Air Force, Tyndall Air Force Base
Yasmenah AliedehYasmenah Aliedeh
Student Assistant at Dona Ana Community CollegeStudent Assistant at Dona Ana Community College