Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Holly Fisher

Spokane,WA

Summary

Dynamic professional with a proven track record at National Maintenance Contractors, excelling in safety inspections and emergency cleaning. Recognized for exceptional customer service and effective communication, ensuring a pristine environment and high guest satisfaction. Adept at inventory management and problem-solving, consistently prioritizing tasks to enhance operational efficiency.

Overview

4
4
years of professional experience

Work History

Day Porter

National Maintenance Contractors
Spokane, WA
10.2023 - Current
  • Inspected all areas for safety hazards before starting duties, identifying risks like frayed carpets or loose tiles.
  • Executed window cleaning tasks, including blinds and curtains, while sanitizing walls and baseboards.
  • Removed gum and debris from flooring using steam cleaners and specialized tools.
  • Cleaned mirrors and glass surfaces with appropriate materials, applying protective coatings to enhance shine.
  • Provided emergency cleaning services for guest-related spills in public facility areas.
  • Assisted with move-in and move-out processes by preparing rooms for occupancy and removing old furniture.
  • Swept, mopped, buffed floors, vacuumed carpets and rugs, cleaned restrooms, hallways, elevators, and emptied trash receptacles.
  • Maintained inventory of cleaning supplies and received deliveries via freight elevator for efficient distribution.

Gas Station Cashier

AMPM Arco
Tacoma, WA
04.2021 - 09.2023
  • Resolved customer inquiries about fuel prices, services, and directions.
  • Delivered exceptional customer service through friendly greetings and assistance.
  • Maintained comprehensive knowledge of store promotions and policies.
  • Processed lottery tickets in compliance with state regulations and company policies.
  • Recorded sales transactions, accepted payments, and issued receipts accurately.
  • Balanced daily cash register totals against physical counts at shift's end.
  • Operated cash register for cash, credit card, debit card, and check payments.
  • Trained new employees on effective cash handling practices.

Education

Some College (No Degree) - life skills

Pierce College
Puyallup, WA

Some College (No Degree) - Medical Terminology

Us Career Institute

Skills

  • Safety inspection
  • Window cleaning
  • Emergency cleaning
  • Floor maintenance
  • Inventory management
  • Customer service
  • Time management
  • Problem solving
  • Attention to detail
  • Organizational skills
  • Quality assurance
  • Task prioritization
  • Supply management
  • Cash handling
  • Effective communication
  • Conflict resolution
  • Customer service abilities
  • Excellent customer service
  • Sales and customer service
  • Attentive customer service
  • Customer service and engagement
  • Professional customer service

Affiliations

  • gardening
  • playing outdoors with my kids
  • caring for animals and people

Accomplishments

  • leadership
  • customer service recognition

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Day Porter

National Maintenance Contractors
10.2023 - Current

Gas Station Cashier

AMPM Arco
04.2021 - 09.2023

Some College (No Degree) - life skills

Pierce College

Some College (No Degree) - Medical Terminology

Us Career Institute

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