Timeline
Work History
Overview
Education
Skills
Summary
Holly Fracassi

Holly Fracassi

Dearborn Heights,MI

Timeline

FRONT DESK RECEPTIONIST - Forum Fitness Center
03.2022 - 08.2024
TANNING ASSOCIATE - Tanning Club
01.2021 - 07.2022
CLEANER - Private Employers
07.2017 - Current
Schoolcraft College - Associate Of Science, Forensic Psychology
John Glenn High School - High School Diploma,

Work History

CLEANER

Private Employers
07.2017 - Current
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Utilized scheduling software to manage appointments, meetings, and project timelines effectively.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Enhanced client satisfaction through effective communication and timely followups.

FRONT DESK RECEPTIONIST

Forum Fitness Center
03.2022 - 08.2024
  • Utilized point-of-sale systems to streamline transaction processing and enhance reporting accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Coordinated scheduling for multiple departments to optimize resource allocation and workflow efficiency.
  • Completed data entry tasks efficiently, ensuring accuracy and confidentiality of information.

TANNING ASSOCIATE

Tanning Club
01.2021 - 07.2022
  • Maintained cleanliness and organization of tanning equipment and salon space.
  • Educated clients on tanning products, safety protocols, and proper usage.
  • Improved customer satisfaction by providing personalized tanning recommendations based on skin type and desired results.
  • Handled cash transactions accurately, reconciling daily sales reports for management review.
  • Organized storage of excess currency securely in designated safes or vaults according to company guidelines.

Overview

8
8
years of professional experience
2018
2018
years of post-secondary education

Education

High School Diploma -

John Glenn High School, Westland, MI

Associate Of Science - Forensic Psychology

Schoolcraft College, Livonia, MI

Skills

  • Time management
  • Cash handling
  • Communication
  • Data entry
  • Appointment scheduling
  • Customer Service

Summary

Dynamic professional excelling in customer service and cash handling. Adept at appointment scheduling and data entry, I consistently enhanced client satisfaction through effective communication and personalized service. Recognized for maintaining accuracy in transactions and data entry, as well as optimizing workflow efficiency.

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Holly Fracassi