Results-driven Market Fulfillment Lead with expertise in leadership training and operational efficiency. Proven ability to enhance fulfillment processes and drive customer service excellence across multiple locations.
Overview
12
12
years of professional experience
Work History
Market Fulfillment Lead
Walmart
Grand Rapids, MN
05.2021 - Current
Managed operations of 10-store market, including oversight of 2 complex locations.
Directed leadership training and guidance in fulfillment processes.
Collaborated with store managers to drive operational excellence initiatives, improving overall fulfillment efficiency.
Served as subject matter expert for regional operations and initiatives.
Networking with Home Office and academies on upcoming processes, procedures and training
Store Lead
Walmart
Hermantown, MN
02.2018 - 05.2021
Supervised daily store operations, ensuring compliance with corporate policies and procedures.
Trained and mentored new coaches and associates on customer service excellence and operational best practices.
Implemented inventory management strategies to optimize stock levels and reduce shrink.
Co-Manager
Walmart
Hibbing, MN
07.2014 - 02.2018
Supervised daily operations to ensure compliance with company policies and standards.
Trained and mentored new coaches and associates on operational procedures and customer service excellence.
Implemented inventory management strategies to optimize stock levels and reduce shrink.
Analyzed sales data to identify trends and improve merchandising strategies and feature ordering across departments.
Product Owner/SME Life Science/Data Validation Lead/Market Research Lead at Innoplexus Consulting Services Pvt LtdProduct Owner/SME Life Science/Data Validation Lead/Market Research Lead at Innoplexus Consulting Services Pvt Ltd