Holly Hartley
Snohomish,WA
Summary
Dynamic server and bartender with 4+ years of experience skilled in guest service, multitasking, and responsible alcohol service. Committed to delivering exceptional dining experiences through strong menu knowledge and effective team collaboration.
Overview
1
1
Certification
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Server and Bartender
Terracotta Red Bistro
Snohomish, WA
03.2025 - Current
- Prepare and serve cocktails, beer, wine, and non-alcoholic beverages while responsibly verifying identification and following alcohol service requirements.
- Provide attentive, personable service while managing multiple tables and guest needs in a fast-paced environment.
- Demonstrate strong menu knowledge, provide recommendations, and carefully communicate allergy and dietary accommodations with guests and kitchen staff.
- Collaborate with front- and back-of-house teams to maintain efficient, accurate service during high-volume shifts.
High School Teacher and College Advisor
Heritage Christian Academy
Bothell, Washington
08.2023 - Current
- Built positive relationships through clear, professional communication with students, families, colleagues, and community partners, fostering a supportive learning environment.
- Managed multiple responsibilities and competing priorities, ensuring organization and attention to detail.
- Adapted quickly and solved problems effectively, maintaining professionalism and composure in fast-paced situations.
Hostess
Café Monarch
Scottsdale, Arizona
03.2021 - 06.2023
- Welcomed guests and provided polished, attentive service consistent with fine-dining standards.
- Managed reservations, seating, and table flow using OpenTable, coordinating closely with servers to maintain efficient pacing throughout service.
- Utilized Toast POS and OpenTable to manage guest information, reservations, and front-of-house operations accurately.
- Accommodated special requests and guest needs while maintaining professionalism, discretion, and attention to detail.
Education
Master of Arts - Elementary Education
Grand Canyon University
Phoenix, AZ 03.2021 - 07.2023
Skills
- TOAST and Open Table POS Proficiency
- Guest relations
- Table service
- Menu Knowledge & Recommendations
- Allergy & Dietary Accommodations
- Food and beverage service
- Cocktail Preparation
- Responsible Alcohol Service & ID Verification
- POS Systems & Payment Processing
- Multitasking & Time Management
- Team Collaboration
- Fine Dining Experience
Certification
- Food Handlers Permit
- 12 MAST Permit
- CPR / First Aid
Timeline
Server and Bartender
Terracotta Red Bistro
03.2025 - Current
High School Teacher and College Advisor
Heritage Christian Academy
08.2023 - Current
Hostess
Café Monarch
03.2021 - 06.2023
Master of Arts - Elementary Education
Grand Canyon University
03.2021 - 07.2023