Holly Hauserman
Reno
Summary
Results-focused Stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Stylist
Self-employeed
10.2020 - Current
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Monitored current trends to understand fashions and better serve customer needs.
- Organized sales area and work station to showcase products and boost sales.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Mixed pigments and used proper techniques to achieve desired color.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Stylist
Michael Grace Salon
07.2017 - 08.2020
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Collaborated with fellow stylists to create visually appealing store displays that attracted customers and showcased merchandise effectively.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Cosmetology License - Cosmetology
Redken International Acaemy of Style
Reno, NV03-2017
High School Diploma -
Galena High School
Reno, NV06-2014
Skills
- Customer service
- Product knowledge and sales
- Multitasking and organization
- Teamwork and collaboration
- Store opening and closing
- Relationship building and management
- Organization
- Trend awareness
- Schedule management
- Inventory management
- Sales promotions
- Color theory expertise
- Social media marketing
Certification
- Cosmetology License - [State] Board of Cosmetology.
- Sunlights balayage - continuing education
- Bumble and Bumble cutting continuing education - Bangs, mens cutting/styling, layers.
- Hattori Hanzo cutting - shags
- Wella, Redken and Pulp Riot color education
- Retail sales experience
Timeline
Stylist
Self-employeed
10.2020 - Current
Stylist
Michael Grace Salon
07.2017 - 08.2020
Cosmetology License - Cosmetology
Redken International Acaemy of Style
High School Diploma -
Galena High School
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