Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Holly Hawkins

Holly Hawkins

Laie,USA

Summary

Polished and personable customer service professional with experience in luxury resort environments. Known for delivering exceptional guest experiences and creating a welcoming, professional atmosphere. Bilingual in English and Spanish with strong communication and problem-solving skills in fast-paced settings. Seeking a part-time position in guest services, front desk, or boutique retail.

Overview

11
11
years of professional experience

Work History

Guest Service Associate

North Shore Tacos
Hauula, HI
09.2025 - Current
  • Provided fast, friendly, and professional customer service in a high-traffic environment
  • Created positive first impressions by warmly greeting and assisting guests
  • Resolved customer concerns efficiently while maintaining a composed and professional demeanor
  • Demonstrated strong multitasking, teamwork, and time management skills

Lifeguard

Aulani, A Disney resort and spa
Ko Olina, HI
05.2023 - 08.2023
  • Delivered exceptional guest experiences in a luxury resort environment serving hundreds of guests daily
  • Ensured safety while maintaining a calm, welcoming, and professional atmosphere
  • Assisted guests with questions, directions, and concerns, enhancing overall satisfaction
  • Responded quickly and effectively to safety situations and guest needs

Musician & Performer

Hotels / Private Events
01.2015 - 01.2023
  • Performed for live audiences at hotels and private events, creating engaging and memorable experiences
  • Collaborated with others to deliver high-quality performances in professional settings
  • Adapted to different audiences and environments with confidence and professionalism

Education

Bachelor of Arts - Psychology (Expected in 2027)

Brigham Young University–Hawaii
La'ie, HI

High School Diploma -

Homeschool
2023

Skills

  • Customer Service & Guest Relations
  • Professional Communication
  • Conflict Resolution
  • Multitasking in Fast-Paced Environments
  • Teamwork & Collaboration
  • Positive Attitude & Strong Work Ethic

LANGUAGES

English (Fluent)
Spanish (Fluent)
French (Beginner- Conversational Basics)

Timeline

Guest Service Associate

North Shore Tacos
09.2025 - Current

Lifeguard

Aulani, A Disney resort and spa
05.2023 - 08.2023

Musician & Performer

Hotels / Private Events
01.2015 - 01.2023

Bachelor of Arts - Psychology (Expected in 2027)

Brigham Young University–Hawaii

High School Diploma -

Homeschool