Holly Hayes
Canyon
Summary
Detail-oriented Health Information Technology professional with hands-on experience in oncology operations, electronic medical records, medical record review, and healthcare documentation. Experienced in managing complex oncology patient records, coordinating referrals and prior authorizations, verifying insurance, and maintaining accurate clinical documentation within AthenaHealth and ARIA Oncology systems. Currently enrolled in the Oncology Data Specialist Program at Hutchinson Community College, with a strong interest in cancer registry, oncology data abstraction, staging, data quality, and regulatory compliance. Recognized for exceptional attention to detail, organizational skills, and commitment to data integrity and quality patient care.
Overview
10
10
years of professional experience
Work History
New Patient Coordinator
Panhandle Cancer Care Center
Amarillo, TX
01.2022 - Current
- Create and maintain comprehensive oncology patient records by accurately transferring information between AthenaHealth and ARIA Oncology systems.
- Review medical documentation to ensure patient records are complete, accurate, and available for clinical care.
- Collect, organize, and process medical records from hospitals, physician offices, pathology departments, and outside healthcare providers.
- Coordinate referrals and obtain prior authorizations to support timely oncology treatment.
- Verify insurance eligibility and document payer information accurately.
- Schedule patient appointments while maintaining accurate demographic and clinical information.
- Provide financial counseling and connect patients with community assistance programs.
- Maintain strict HIPAA compliance while managing confidential patient health information.
- Collaborate with physicians, nurses, radiation therapists, and administrative staff to support continuity of oncology care.
- Demonstrate exceptional attention to detail while managing multiple patient records and deadlines.
Membership Specialist
Girl Scouts of Texas Oklahoma Plains
03.2016 - 02.2022
- Managed membership records for a 13-county service area, ensuring data accuracy and record integrity.
- Maintained confidential member information and processed registrations with a high degree of accuracy.
- Planned and coordinated recruiting events while managing multiple projects and deadlines.
- Collaborated with schools, community organizations, and volunteers throughout the Texas and Oklahoma Panhandles.
- Resolved conflicts professionally while maintaining positive relationships with volunteers and families.
- Generated reports and maintained organized documentation to support membership operations.
- Demonstrated strong organizational, communication, and problem-solving skills in a fast-paced environment.
Education
Associate of Applied Science - Health Information Technology
Blinn College
Associate of Science - Oncology Data Specialist Program
Hutchinson Community College
12-2026
Skills
- Oncology Data Management
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- AthenaHealth
- ARIA Oncology Information System
- Medical Record Review
- Oncology Documentation
- Health Information Management
- Medical Terminology
- Prior Authorizations
- Referral Coordination
- Insurance Verification
- HIPAA Compliance
- Microsoft Office Suite (Excel, Word, Outlook)
- Data Entry and Validation
- Documentation Accuracy
- Cancer Registry Fundamentals
- Oncology Data Collection
- Medical Record Analysis
- Data Integrity
- Quality Assurance
- Attention to Detail
- Critical Thinking
- Time Management
- Regulatory Compliance
- Confidentiality
- Interdisciplinary Collaboration
- Patient-Centered Healthcare
Timeline
New Patient Coordinator
Panhandle Cancer Care Center
01.2022 - Current
Membership Specialist
Girl Scouts of Texas Oklahoma Plains
03.2016 - 02.2022
Associate of Applied Science - Health Information Technology
Blinn College
Associate of Science - Oncology Data Specialist Program
Hutchinson Community College