Summary
Overview
Work History
Skills
Timeline
Generic

HOLLY HURTT

New Lebanon,OH

Summary

Offering strong foundation in communication and problem-solving, eager to learn and thrive in customer-focused environment. Brings ability to quickly grasp new concepts and adapt to various customer service situations, ensuring smooth and effective interactions. Ready to use and develop interpersonal and problem-solving skills in the role of Office Assistant.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

AAFES Exchange
02.2025 - 09.2025
  • Conducted regular inventory checks to ensure stock accuracy and availability for customer purchases.
  • Assisted customers with inquiries, providing timely and accurate information regarding products and services.
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling and inventory management.
  • Resolved customer complaints, ensuring satisfaction through effective communication and problem-solving skills.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

English Language Tutor

Anchorage School District
08.2022 - 07.2023
  • Maintained accurate records
  • Documented assessments and reviewed information
  • Used computer systems to complete assessments
  • Analyzed curriculum effectiveness, recommending adjustments to improve overall instructional quality.

Special Education Paraprofessional

Anchorage School District
01.2021 - 01.2022
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions.
  • Supervised class of students during instructor's absence, ensuring continuity of learning.
  • Supervised classroom activities during instructor's absence.
  • Assisted team efforts by providing necessary support and guidance.
  • Exhibited a helpful attitude towards colleagues and students.

Skills

  • Professional Customer Service
  • Complaint handling
  • Problem Solving
  • Guest services
  • Stock replenishment
  • Refunds and exchanges
  • Organization skills
  • Time management
  • Inventory management
  • Transaction processing

Timeline

Customer Service Associate

AAFES Exchange
02.2025 - 09.2025

English Language Tutor

Anchorage School District
08.2022 - 07.2023

Special Education Paraprofessional

Anchorage School District
01.2021 - 01.2022
HOLLY HURTT