HOLLY JOHNSON
Buffalo,USA
Summary
Diligent Manager with strong background in overseeing print production processes from start to finish. Managed complex projects, ensuring timely completion and adherence to quality standards. Demonstrated expertise in team leadership and workflow optimization. Experienced with coordinating all aspects of print production, ensuring high-quality output and efficient workflows. Utilizes project management skills to oversee operations and meet deadlines. Track record of leading teams and optimizing processes for maximum efficiency.
Overview
2026
2026
years of professional experience
Work History
Direct Mail Manager, Marketing
eHealth
09.2023 - 01.2026
- Use my attention to detail, collaborative disposition, competitive nature, drive for improvement, knowledge of marketing, and passion for understanding a target audience and tailoring direct mail best practices for each segment to help influence, enhance, and grow the direct mail channel.
- Tracked print, postage, and direct mail trends to ensure we are up to date with the latest techniques and best practices and serve as the direct mail subject matter expert for the marketing organization.
- Worked cross-functionally with internal analytics, channel operations, compliance, finance, marketing, and procurement teams as well as external print vendors.
- Drive creative excellence with A/B testing insights and recommendations.
- Execution of direct mail campaigns including set up of campaign tracking and telephony configurations.
- Cultivated and maintained relationships with external print vendors to ensure quality and timely delivery of materials.
- Oversee production schedules/timelines and ensure deadlines are met by holding partners accountable.
- Daily/weekly/monthly tracking of budget management, channel performance, contract routing, invoice approvals, and purchase order submissions.
- Analyze and assess campaign performance and translate insights into strategy adjustments and/or go-forward recommendations that drive efficiencies and growth.
- Assist in forecasting calls and anticipated response from direct mail channel.
Print Services Manager
BLUESTEM BRANDS
06.2019 - 09.2023
- Develops and manages print budget more than $20M.
- Manage external print vendors, negotiate when necessary to deliver projects on time.
- Works collaboratively with the Creative, Compliance, Marketing Analysts, and Finance team in the procurement of catalog print and direct mail advertising materials, making sure we’re compliant and within the brand guidelines.
- Communicates daily with Printer Vendors, Creative and Marketing teams on mail plan updates, scheduling revisions and program changes.
- Provides cost effective formats for print needs.
- Prepares and develops databases and ad hoc reporting, research and analysis, using Excel. Tracking of budgets, purchase orders and approval of invoices
- Teams set up and owner. Teams form created for work input requests and tracking.
Account Manager/Scheduler
WALLACE CARLSON PRINT
01.2019 - 04.2019
- Develop and manage the daily print production schedule for print and bindery.
- Monitor, track and provide updates to client as scope changes. Identify project risks to stakeholders.
- System data entry to ensure proper ordering, billing, and invoicing.
- Extensive knowledge in print, lam, bindery and cutting operations.
Lead Scheduler - Production Manager
THE BERNARD GROUP
Chanhassen, MN
04.2014 - 10.2018
- Developed and managed the daily/weekly print production schedule for 17 different large format digital printer devices in a multi-million dollar print operation. Optimized production for better workflow and efficiency.
- Extremely organized and detail focused, able to provide solutions to multiple quick turn print jobs. Provided alternative solutions and timelines to meet and exceed customer expectations.
- Strong attention to the details. Color, proofing of content to ensure accurate overall print.
- Strong collaborator. Works well in ambiguity creating a safe innovative work environment allowing team members to succeed with sometimes ambiguous assignments.
- As the lead scheduler, revenue doubled within 2 years resulting in overall increase in share value by 18%.
- Able to see the big pictures, offer customer driven solutions.
Customer Project Manager
IMMEDIA RETAIL
Minneapolis, Minnesota
2012 - 2014
- Manage budget, print, production, and shipping timelines within a matrix team, to support signing requirements for projects in various major retailers. Customers including, Bon Ton Stores, Kohl’s, Regis and Select Comfort.
- Worked with creative teams within major retailers to develop scope documents, provide and develop Project Plans. Worked directly with internal and external leadership, at all levels to drive the desired project outcomes.
- Gather project details and specifications. Provide direction to engineering, production, quality, fabrication, and shipping regarding project scope.
- Provide detailed work plans to cross functional teams, promoting a positive work environment resulting in less rework and better overall outcomes.
- Communicate updates to client as scope changes. Identify project risks to stakeholders
Category Insights Manager, Advance Auto
DLANDSTROM ASSOCIATES
2010 - 2012
- Provide category level support to Category Managers enabling them to make decisions based on the needs of their unique customers.
- Provide category analysis, using Excel, at an item and assortment level, allowing for better understanding of the products and sales trends.
- Provide insight through industry intelligence, research new industry trends and product lines.
- Develop and sustain test programs for vendors, while balancing the needs of the vendor and the retailer.
- Support the coordination of products into major retailers. Supported Sale Managers representing Target, Advance Auto, Bluestem, Best Buy.
- Direct contact with Domestic and Import vendors to ensure their products shipped complete and on time to retailers.
- Establish and maintain external relationships with Target, Advance Auto, Best Buy and Bluestem as well as national product suppliers including Oakley, Turtle Wax, Simple Green, Custom Accessories, New Balance, Audiovox, and Aroma
- Provide detailed Excel reports to ensure products remain at a favorable in-stock %. Resulting in better sales across all categories.
Print Production Manager- United Health Group- Ovations
VOLT WORKFORCE SOLUTIONS
- Contractor supporting the production of 4000+ regulatory and informational health care printed materials supporting over 2 million AARP, Secure Horizons and Evercare members nationwide.
Project Manager
BEST BUY
Richfield , MN
1999 - 2008
- Managed budget, print production and shipping timelines with the matrix team to support signing requirements for projects in 900 stores.
- Managed all Campaign and Special Event signing and budgets for 900+ stores, resulting in a consistent and branding message across all Best Buy locations and Channels.
- Lead Project Manager for all in store visual merchandising reset initiatives. Managed cross functional teams from graphic design to store deployment.
- Provide work direction to 15+ cross functional teams within Best Buy, promoting a positive work environment resulting in less rework and better overall outcomes.
- Managed Anomaly Store program from Design to Grand Opening. Worked directly with Construction, General Contractors, Architects and Store Planning to achieve desired results and open stores on time and within budget.
- Increased speed to market 30% by creating a more streamlined less bureaucratic structure, and decreased dependencies.
- Decreased project costs 20% through creative phase plans that leverages on-site resources.
- Worked across company channels to create, establish, and enforce brand message resulting in uniform message across company
R&D Manager, Channel Innovation
BEST BUY
Richfield , MN
2008 - 2009
- Supported Market teams as they taught field leadership how to innovate against their unique customer needs.
- Redesign and maintenance of Departments Sharepoint site, providing easier navigation and collaboration of work.
- Design, troubleshoot and maintain Channel Innovation Wiki pages for 900+ stores, allowing store teams easier access to information while providing stores a consistent format.
- Support Market teams in teaching local innovation to 900 stores resulting in a consistent and thorough message for all store consultants.
Education
High School Diploma -
Austin High School
Austin, MinnesotaSkills
- Project Management
- Team Building
- Program and Operations
- Proficient in Excel, Word, Teams
- Design Team Collaboration
- Print Production
- Customer Insights
- Proofing
- Scheduling
- Vendor Management
- Direct Mail
- Compliance
- Postal regulations
Affiliations
Former President of Mound Westonka Girls Hockey Booster, Non-Profit Organization
Timeline
Direct Mail Manager, Marketing
eHealth
09.2023 - 01.2026
Print Services Manager
BLUESTEM BRANDS
06.2019 - 09.2023
Account Manager/Scheduler
WALLACE CARLSON PRINT
01.2019 - 04.2019
Lead Scheduler - Production Manager
THE BERNARD GROUP
04.2014 - 10.2018
Print Production Manager- United Health Group- Ovations
VOLT WORKFORCE SOLUTIONS
Customer Project Manager
IMMEDIA RETAIL
2012 - 2014
Category Insights Manager, Advance Auto
DLANDSTROM ASSOCIATES
2010 - 2012
Project Manager
BEST BUY
1999 - 2008
R&D Manager, Channel Innovation
BEST BUY
2008 - 2009
High School Diploma -
Austin High School