Holly Low
Los Angeles
Summary
UX Designer and Researcher with 6+ years of experience in SaaS product environments, conducting mixed-methods research to inform product strategy and user experience decisions. Experienced in user interviews, usability testing, surveys, A/B testing, and behavioral analysis, translating research insights into actionable product improvements. Proven track record of collaborating with product managers, engineers, and cross-functional teams to identify user needs, uncover pain points, and deliver user-centered solutions. Skilled at supporting research initiatives from planning and participant recruitment through synthesis and presentation of insights that guide product development.
Overview
8
8
years of professional experience
Work History
UX Designer
SwipeClock LLC
Remote
04.2021 - Current
- Designed user-centered interfaces for web and mobile applications, enhancing overall user experience.
- Conducted usability testing to gather feedback, driving iterative design improvements.
- Collaborated with cross-functional teams to define projects that align product strategy with user needs and business goals.
- Analyzed user data to identify pain points, informing design enhancements and feature prioritization.
- Lead mixed-methods user research, including user interviews, usability testing, and surveys to uncover user pain points and behavioral patterns.
- Partner with product managers, engineers, and designers to translate research insights into product features and interface improvements.
- Analyze qualitative and quantitative research data to identify patterns and inform product decisions.
- Design user-centered interfaces from concept through implementation on Figma, ensuring research insights guide design direction.
- Facilitate research synthesis and communicate findings through presentations and documentation to inform stakeholders.
Associate Product Designer
Paycom
Oklahoma City, OK
01.2020 - 04.2021
- Worked within Agile product teams across four cross-functional groups to design and refine SaaS product experiences.
- Collaborated with designers, developers, product managers, and research teams to create user-centered solutions.
- Applied user research insights to guide feature development and interaction design.
- Supported product development through wireframing, prototyping, and usability evaluation.
- Ensured product designs aligned with both user needs and business objectives.
- Led design initiatives to enhance user interfaces across multiple platforms.
Assistant Graphic Designer
Goadabode Inc
Oklahoma City, OK
01.2018 - 01.2019
- Designed brand identities and visual systems in collaboration with the Creative Director.
- Developed logos and brand guidelines from concept through final production.
- Assisted in the creation of print materials, ensuring adherence to brand guidelines and specifications.
- Utilized Adobe Creative Suite for graphic design tasks, maintaining high-quality standards across deliverables.
- Created custom illustrations for clients.
Education
Bachelor of Science - Graphic Design
University of Central Oklahoma
Edmond, OK05-2019
Skills
- User Interviews
- Usability Testing
- Quantitative Surveys
- Mixed-Methods Research
- A/B Testing
- Card Sorting
- Persona Development
- Data Visualization
- Research Synthesis
- Behavioral Analysis
- Wireframing
- Prototyping
- Information Architecture
- Site Mapping
- Interaction Design
- Design Systems
- Component Design
- High-Fidelity & Low-Fidelity Mockups
Timeline
UX Designer
SwipeClock LLC
04.2021 - Current
Associate Product Designer
Paycom
01.2020 - 04.2021
Assistant Graphic Designer
Goadabode Inc
01.2018 - 01.2019
Bachelor of Science - Graphic Design
University of Central Oklahoma